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Westside Lexus
Houston, TX
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,042 reviews
November 24, 2020
Love Louis Blackman! He was really great...although I fussed at him. He made it all work out in the end. Thanks to the financial gentleman too. Third lexus will be back in three years for another. 💖💖💖 fussed at him. He made it all work out in the end. Thanks to the financial gentleman too. Third lexus will be back in three years for another. 💖💖💖 More
by WARWICKRR
Verified CustomerEmployees Worked With
Louis Blackmon, Nam Pham
November 24, 2020
Excellent service. Shannon George was a pleasure to work with as was the finance department. We were in and out in 2 hours including the test drive of our vehicle. It was a pretty painless experience. with as was the finance department. We were in and out in 2 hours including the test drive of our vehicle. It was a pretty painless experience. More
by TKBlitz
Employees Worked With
November 23, 2020
Lurie did a great job! Very professional and helpful! I highly recommend him. I love my new Lexus! Great facility as well as great service. I highly recommend him. I love my new Lexus! Great facility as well as great service. More
by LFRENCH2
Employees Worked With
November 22, 2020
Great car buying experience. Would recommend Westside Lexus to my friends! They gave me great pricing! Service department is the best you will find around Lexus to my friends! They gave me great pricing! Service department is the best you will find around More
by mmiddleton
November 22, 2020
The service was absolutely SUPERB! From the moment we walked into the building til we walked out! Our salesman was awesome he did his thang! I would recommend to anyone. walked into the building til we walked out! Our salesman was awesome he did his thang! I would recommend to anyone. More
by Msmonie
November 22, 2020
The facility is beautiful. Staff was courteous, friendly, and professional. Good selection of vehicles. Finance department was great. They were efficient and finished our paperwork quickly. Overall we had a and professional. Good selection of vehicles. Finance department was great. They were efficient and finished our paperwork quickly. Overall we had a great experience.. More
by dpruitt447
Employees Worked With
November 22, 2020
The experience was great. I worked with Michael Nelson over the phone and internet and we got the cars we wanted at the price we wanted. Second time doing business with Westside Lexus and we will be back over the phone and internet and we got the cars we wanted at the price we wanted. Second time doing business with Westside Lexus and we will be back in 3 years. More
by EMAILMUSTDIE
Employees Worked With
November 22, 2020
Mr. Doug Phillips is a gem! I started with an message request thru their website and he kept me informed via email. He was responsive, informative and a wealth of information. Just an all around good gu request thru their website and he kept me informed via email. He was responsive, informative and a wealth of information. Just an all around good guy, ask for him if you're in the market for a Lexus! I didn't buy a Lexus but a Ford and he didn't treat me any different. I didn't have to jump thru hoops, just Mr. Phillips and then to Finance to sign. Smooth process with everything transparent. More
by Camille Guida
Employees Worked With
Other Employees :
My finance agent. I don't remember his name, sadly.
November 21, 2020
I came in to see the possibility of getting a new vehicle and was surprised that I was able Salesman Hai Do was absolutely fabulous and drove out with a new 2021 ES-350!!Great service as always ! and was surprised that I was able Salesman Hai Do was absolutely fabulous and drove out with a new 2021 ES-350!!Great service as always ! More
by Topher1206
Employees Worked With
Hai Do
November 21, 2020
Excelente atención muy agradecida por haber hecho trató con ustedes el señor Edwar Guerrero nos atendió súper bien muy estoy muy contenta con mi nuevo carro gracias. con ustedes el señor Edwar Guerrero nos atendió súper bien muy estoy muy contenta con mi nuevo carro gracias. More
by RIVERYMAYELIN
Employees Worked With
