James Breaux
James Breaux at Westside Lexus

James Breaux

General Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
52 Reviews
4.7

52 Reviews

Write a Review

Dealership Experience

20 yrs, 3 mos

52 Reviews of James Breaux

April 19, 2024

Dealership Rating
Employee Rating

Unable to get assistance from anyone at west side Lexus with a blue title that showing salvage at DMV. Purchase vehicle and title is showing salvage at the DMV. Left several messages and no one seems inter More

by Pms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Clarice Schlinger

Apr 29, 2024

Westside Lexus responded

I'm sorry to hear you are unhappy with your experience. However, our team has done all we can to accommodate you even though you did not purchase from our location. We always strive to ensure all our customers are happy so please reach out to me directly, if there is anything further you wish to discuss. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

Apr 19, 2024

Pms responded

Insurance company paid claim to west side. We are requesting the insurance company name per Texas dmv to confirm why title is reporting salvage.

May 01, 2024

Pms responded

Mr Breaux Thank you for your response, However, the person I purchased it from purchased it from you. After countless hours of researching, I found out that West side Lexus owner retained my vehicle which was deemed a total loss 9-11-2019. West Lexus Corp was paid on 12/13/2019 by unique insurance for the total loss vehicle. West side Lexus then turned around and sold ithis total loss vehicle to dealership I bought it from. West side Lexus title dept then waited a year and reported the title salvage. Now, I am stuck with a vehicle I paid 40k. worth $300. Upon doing more research, West side Lexus sold this vehicle without disclosing any information pertaining to salvage title for the vehicle nor are they authorized to sell salvage vehicles. So the BLUE title I have in hand currently was given to me under false pretense and it all comes back to Westside Lexus!!! Mr Breaux if you are so concerned about your customers satisfaction as you say WESTSIDE LEXUS/WEST LEXUS CORP need to find a resolution for this issue.

January 25, 2024

Dealership Rating
Employee Rating

Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. More

by jenjasonmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charli Byers, Brooke Malia

Jan 25, 2024

Westside Lexus responded

We're glad to know that Brooke and the team at Westside Lexus made your experience a memorable one! Thanks for sharing this positive feedback. Enjoy your new vehicle!

November 18, 2023

Dealership Rating
Employee Rating

Very good experience buying new car from Westside. Julio was great to work with, and the personal attention from General Sales Manager (James) and President (Bret) is appreciated. Finance folks (Man More

by patcunnjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Manuel Gomez, Renzo Heredia , Julio Velasquez

Nov 20, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus! Your kind words for Julio, James, Bret, and Manny are greatly appreciated. Thanks for choosing us for your new car purchase! Enjoy the ride!

November 09, 2023

Dealership Rating
Employee Rating

outstanding sales person. Very knowledgeable of your products. Extremely professional. Very impressed with the showroom. More

by garymcmullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Westside Lexus responded

Gary, we're delighted to know you had an outstanding experience with our sales team at Westside Lexus and enjoyed our showroom. Thanks for the positive feedback!

October 27, 2023

Dealership Rating

I previously purchased a car from Westside Lexus 2016. I received excellent service, so I returned to purchase another vehicle. I was originally coming in to purchase a Premium RX. The car had been fabric More

by Tiffany White
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Alex Winnicki, Tim Gallagher

May 21, 2023

Dealership Rating
Employee Rating

Can’t say enough good things about this dealership! Totally customer satisfaction focused! Great auto purchase experience from start to finish and follow up afterwards!! More

by TSOWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Westside Lexus responded

We appreciate you taking the time to share your positive experience of buying a car at Westside Lexus! Our team is dedicated to ensuring our customers have a smooth, hassle-free experience, and we are thrilled to hear that we met your expectations. We're grateful for your business and hope you're enjoying your new vehicle!

May 02, 2023

Dealership Rating
Employee Rating

Westside Lexus is the best! They always make each visit so pleasant and enjoyable. Truly a great customer satisfaction focused organization! More

by TSOWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Westside Lexus responded

We're so glad to hear that you have had a pleasant and enjoyable time at Westside Lexus! Customer satisfaction is our main priority, and we're thrilled to see that it shows. Thank you for your support of our organization!

April 04, 2023

Dealership Rating
Employee Rating

We have had wonderful experience’s at Westside Lexus For over 17years and counting. Special thanks to Mr. Lurie Keener. More

by javardunbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Apr 04, 2023

Westside Lexus responded

We are grateful to have you as a loyal Westside Lexus customer! Thank you for leaving Westside Lexus a five-star review and sharing your support for all Mr. Lurie Keener does for our business.

November 04, 2022

Dealership Rating
Employee Rating

All people i have meet when I was there to purchase my , they were all kind and very nice people. Thank you so much for helping me to get my new car . More

by dungnguyen2370
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson, Anil Sharma , Tan Huynh

Nov 04, 2022

Westside Lexus responded

Thank you for leaving this kind review! We are proud of our team at Westside Lexus and are glad that you had a positive experience working with us. Enjoy the new ride!

October 05, 2022

Dealership Rating
Employee Rating

Dallas is the best salesperson I’ve ever had. The finance staff was also exceptional. Will always purchase from Westside Lexus! Bonus: all the free Dr Pepper I can drink :-) More

by MARC38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Dallas Chamberlain, Nam Pham

Oct 05, 2022

Westside Lexus responded

Thanks for your review! it is nice to hear that Dallas was been great to work with. See you again next time here at Westside Lexus for some more Dr. Pepper!

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