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Westside Lexus
Houston, TX
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,135 reviews
November 22, 2020
Great car buying experience. Would recommend Westside Lexus to my friends! They gave me great pricing! Service department is the best you will find around Lexus to my friends! They gave me great pricing! Service department is the best you will find around More
by mmiddleton
Verified Customer
November 21, 2020
Chong Lee is a professional dealer who cares very much about customer satisfaction. I’m really happy with her expertise and recommend her to everyone. about customer satisfaction. I’m really happy with her expertise and recommend her to everyone. More
by MehranA
Employees Worked With
November 21, 2020
I came in to see the possibility of getting a new vehicle and was surprised that I was able Salesman Hai Do was absolutely fabulous and drove out with a new 2021 ES-350!!Great service as always ! and was surprised that I was able Salesman Hai Do was absolutely fabulous and drove out with a new 2021 ES-350!!Great service as always ! More
by Topher1206
Employees Worked With
Hai Do
November 21, 2020
Very nice experience purchasing a car for my wife. It didn’t take all day and we are glad we chose Westside Lexus. We have recommended others to see Catalina Kurdiyeh if they are thinking about buying a didn’t take all day and we are glad we chose Westside Lexus. We have recommended others to see Catalina Kurdiyeh if they are thinking about buying a new or used Lexus. More
by rmartel44
Employees Worked With
Catalina Kurdiyeh, JT Teodoro
November 21, 2020
Excelente atención muy agradecida por haber hecho trató con ustedes el señor Edwar Guerrero nos atendió súper bien muy estoy muy contenta con mi nuevo carro gracias. con ustedes el señor Edwar Guerrero nos atendió súper bien muy estoy muy contenta con mi nuevo carro gracias. More
by RIVERYMAYELIN
Employees Worked With
November 21, 2020
Great in answering all of my questions. I felt well treated and listened too. I test drove three cars before I settled on the one I wanted. My salesperson was able to work with me on my budget. I got t treated and listened too. I test drove three cars before I settled on the one I wanted. My salesperson was able to work with me on my budget. I got the car I wanted. Thank you! More
by Ccadwallader
November 21, 2020
Very respectful of our position and low pressure from the moment we walked in. Shannon George was our sales consultant and we would heartily recommend him moment we walked in. Shannon George was our sales consultant and we would heartily recommend him More
by USA86
Employees Worked With
November 21, 2020
Westside Lexus and Gonzo have consistently been a pleasure to work with. We just leased our 4th car....worry free. Lexus’ customer service is top notch! pleasure to work with. We just leased our 4th car....worry free. Lexus’ customer service is top notch! More
by sa.laufer
Employees Worked With
Gonzo Jimenez
November 21, 2020
Thank you, John. Great job! Smita and I appreciate your personal touch and your patience with us. Thank you for walking us through the transactions. personal touch and your patience with us. Thank you for walking us through the transactions. More
by jamie
November 20, 2020
Helpful staff, great customer service and such a beautiful facility. Thank you Mr. Mata and finance personnel (JP or JT) I cannot quite remember. I loved my experience and I am a first time buyer. beautiful facility. Thank you Mr. Mata and finance personnel (JP or JT) I cannot quite remember. I loved my experience and I am a first time buyer. More
by AO
Employees Worked With
Frank Mata
