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Westside Lexus

Houston, TX

4.8
7,055 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,055 reviews

October 29, 2020

Westside Lexus IS consistent with their customer focus. They made my recent even easier than my first 2 times. Never mind even getting our 2 vehicles serviced. More

by dotlomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Westside Lexus, and it means a lot to know that we have consistently provided excellent service. We look forward to your next visit!

October 29, 2020

Really enjoyed our experience at Westside and my wife loves the car . Took a couple of trips for us to decide but we were treated with patience and professionalism - thanks Jim and Ty More

by andreq0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Oct 29, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! It is wonderful to hear that Jim and Ty earned your five-stars. We appreciate your business and are wishing you many safe and happy miles in your new vehicle! - The Westside Lexus team

October 28, 2020

The staff were very attentive and helpful. It was our first time purchasing a lexus, and it was a wonderful experience. Mike and JT we're great and made the whole process easy and enjoyable. More

by Mittukapila.mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Oct 28, 2020 -

Westside Lexus responded

Thank you so much for choosing Westside Lexus for your first Lexus! We love to hear that you enjoyed working with Mike and JT to get into your new vehicle. Safe travels and hope to see you down the road!

October 26, 2020

Excelente exelent the best thanks for your services I am happy for sure I will buy an other Lexus in the future seeu soon my friends More

by Jose Machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Oct 26, 2020 -

Westside Lexus responded

Thank you so much, Jose! It was a pleasure to have your business at Westside Lexus and we look forward to working with you in the future!

October 25, 2020

Very good place to get lexus premium car. I would like to recommend if you want lexus car. I am live in katy area, if you find lexus, just visit here. More

by jangyeul.an
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Westside Lexus responded

Thank you for sharing your feedback for Westside Lexus. We are proud to have earned your 5-stars and we hope to see you in the future!

October 25, 2020

Purchased my NX from her at Westside Lexus. She was very friendly and welcoming. Was very helpful through the whole process and help me decide what model and year was best for me. More

by Louis Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Westside Lexus responded

Louis - thank you for posting about your 5-star sales experience with Chong. It was a pleasure to have your business at Westside Lexus and we hope you are enjoying your Lexus NX!

October 25, 2020

Everyone is so professional! I love bringing my vehicle in for servicing. Andrew Tran is especially kind and caring. I also dealt with the Sales and Finance Department to purchase my RX350 at the end of my More

by nanette0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Oct 26, 2020 -

Westside Lexus responded

Thank you for sharing this wonderful feedback for our Westside Lexus team. I am thrilled to hear that Andrew is always such a pleasure to work with. We wish you safe travels in your Lexus RX 350 and we look forward to taking care of you during your next visit!

October 25, 2020

Clean and friendly. Well organized. Appoints me were on time. Car was ready when we arrived to pick it up. A pleasure to work eith More

by SUSANNEEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT in finance
Oct 25, 2020 -

Westside Lexus responded

Susan - thank you for trusting Westside Lexus to get the job done! We look forward to taking care of you next time!

October 25, 2020

Fantastic Experience with Steve Machine! I love my new RX 350. This is my 3rd Lexus and will continue to recommend Westside Lexus. The service department is also excellent.. I have worked with Service exp More

by SHANNONLESTER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
Oct 26, 2020 -

Westside Lexus responded

Thank you, Shannon, for leaving Westside Lexus a 5-star review! We're proud to have earned your continued support and are thrilled to hear that Steve and Josh have both provided you with excellent service. The Lexus RX 350 is a great vehicle and we hope you enjoy driving yours!

October 24, 2020

Steve Davis is excellent . Did a super job of setting the car up and showing the wife and myself how to work everything . You need to give him a promotion and raise very valuable employee . Also Judy i More

by TomCRealty
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Oct 26, 2020 -

Westside Lexus responded

Tom - There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for sharing so many compliments about Steve and Judy! We hope that you are enjoying your new vehicle.

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