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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

November 18, 2020

Great working with the team. I’ve been an 8 year Lexus owner and the service and quality is unparalleled! Twice satisfied customer coming from down south! More

by khrystian08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Nov 18, 2020 -

Westside Lexus responded

We're so lucky to have you in the Westside Lexus family! It's been our pleasure to work with you over the years, and we hope your loving your newest vehicle!

November 18, 2020

It is a great facility, with competent and professional personnel in every area I contacted. And it is a great product. A truly first class experience all the way around! Thanks. 👍 More

by Dick Vermillion
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! It is wonderful to hear that you had such a fantastic experience at Westside Lexus. Congratulations on your new vehicle, and we hope to work with you again next time!

November 18, 2020

Westside Lexus of Houston offers first class service from the start to the end of the my car purchase and beyond. My previous buying experience definitely played a big factor in me returning and buying my se More

by valeriebuie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Nov 18, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad we earned your returning business here at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

Nov 18, 2020 -

valeriebuie responded

Jeff Margolis is the best. But I’m sure you guys already know that

November 17, 2020

Had new license put on new vehicle. Drove through the service and Never had to get out of the SUV. Top notch service. Even better with remodel. More

by dotlomar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Westside Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

November 17, 2020

Whenever it is time for a new vehicle I have continually gone back to Westside Lexus because they really focus on making the transaction seamless and leverage their industry relationships to make sure I get More

by cfiehnmansoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Westside Lexus responded

It's our goal to help our customers find the right vehicles for them and we are delighted that this has been your experience. Thank you so much for trusting us with your business time and time again! We look forward to our continued relationship. - Westside Lexus team

November 15, 2020

Very nice place.Mr Tim Gallagher was very helpful that made us comfortable from the beginning till we drove out the car we want.He was patient & explained we need to know about. my car. More

by nitagwuen
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Westside Lexus responded

It's great to hear that Tim guided you through the car-buying experience with excellent service. Thank you so much for shopping at Westside Lexus! We hope that you absolutely love your new ride.

November 14, 2020

John Loving was a pleasure to work with. He was professional, polite and took the time to address questions, explain vehicle features and discuss sales options. Unrelated to John, I do suggest More

by dbaronitis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Westside Lexus responded

Thank you for sharing so many compliments about John! We appreciate your feedback as well as your business. Safe travels in your new car!

November 14, 2020

I consider Westside Lexus top tier when it comes to customer service. Every person was friendly, focused, and helpful. The new facility is beautiful, and simply adds to the excellent experience. More

by annables
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Nov 16, 2020 -

Westside Lexus responded

Thank you, Anna, for sharing your feedback for Westside Lexus! We're glad to hear that you enjoy the service and amenities at our location and we look forward to taking care of you next time!

November 14, 2020

Everything went as smoothly as it always does when dealing with Alex Winnicki. He has been our salesman for 20 years and four Lexus SuCs More

by bobmire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Nov 17, 2020 -

Westside Lexus responded

Thank you, Bob, for posting about your recent visit to Westside Lexus! It is fantastic to hear that Alex always provides you with great service and we look forward to working with you next time!

November 14, 2020

When I entered the dealership all I want was information, feeling the vehicle and out (quickly) to consider my options. Going out, I found all my expectation list checked out. Came back the next day to compl More

by Arie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Westside Lexus responded

It's great to hear that your car-buying process went smoothly and efficiently. Thank you for sharing this feedback and mentioning David and Judy! We hope that your new vehicle is treating you well. See you next time at Westside Lexus!

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