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Westside Lexus
Houston, TX
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,065 reviews
October 24, 2020
Lauren Goldman was top notch! She was very personable. I did not feel like she was trying to sell my a car. By the end of my experience we both wanted to hug but couldn't because of Covid. However we both e did not feel like she was trying to sell my a car. By the end of my experience we both wanted to hug but couldn't because of Covid. However we both expressed our pleasure in one meeting another. Nam in the finance department was great as well. Quite the personality that one! More
by tddacus
Verified Customer
October 24, 2020
It was a good experience in general an especially with Mr Gonzo (Gonzalo) for his always good advice and professional input. Thanks you very much. Gonzo (Gonzalo) for his always good advice and professional input. Thanks you very much. More
by omar_j_arias
Employees Worked With
Gonzo Jimenez
October 23, 2020
Great facility & even better personnel!Catalina Kurdiyeh Great facility & even better personnel! Catalina Kurdiyeh was absolutely wonderful! Charles, used car mechanic, was totally awesome. I was totally Great facility & even better personnel! Catalina Kurdiyeh was absolutely wonderful! Charles, used car mechanic, was totally awesome. I was totally upset with technicians before Charles!! More
by Hugh
Employees Worked With
Catalina Kurdiyeh , Mike Shafer
October 23, 2020
This was a great experience from sales to finance. The VIP treatment is why we have been coming back for sales and service forover twenty years! VIP treatment is why we have been coming back for sales and service forover twenty years! More
by GLADYS0
October 23, 2020
It was a great experience and my third Lexus. Danny was a pro and made it easy. He was very accommodating. This is a First class organization pro and made it easy. He was very accommodating. This is a First class organization More
by garywjunek
October 23, 2020
I had a great experience, Danny was very helpful also didn't make me feel pressured and made my car buying experience one of the best. didn't make me feel pressured and made my car buying experience one of the best. More
by hjhorn85
October 23, 2020
Westside made purchasing a vehicle easy! Our sales representative was Sam Chau and he was excellent. He took as much time with us as we needed, explained options on SUV, and was very professional. Hig representative was Sam Chau and he was excellent. He took as much time with us as we needed, explained options on SUV, and was very professional. Highly recommend. More
by kgcleveland
Employees Worked With
October 22, 2020
It was an absolute pleasure working with Westside Lexus. Frank made sure to deliver on everything he said. I will definitely do business with them in the future. Frank made sure to deliver on everything he said. I will definitely do business with them in the future. More
by Aaron1822
Employees Worked With
Frank Mata
October 22, 2020
As always, an excellent experience. I went back even though I don't live in Houston anymore. Alex Winnicki is the best. This is the third car I buy from him. though I don't live in Houston anymore. Alex Winnicki is the best. This is the third car I buy from him. More
by RMM
Employees Worked With
October 22, 2020
I enjoy working with everyone at the dealership. I’ve been a customer for 15 years buying both new and preowned vehicles. Good customer service all around! been a customer for 15 years buying both new and preowned vehicles. Good customer service all around! More
by jsnider
Employees Worked With
Frank Mata
