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Westside Lexus
Houston, TX
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,065 reviews
October 22, 2020
Westside Lexus took the time and effort to find the right fit for my family! The prices we’re great and the customer care.. Excellent!! right fit for my family! The prices we’re great and the customer care.. Excellent!! More
by gharriss
Verified Customer
October 22, 2020
We had wonderful experience with Mike. Nelson. He is very knowledgeable, professional and helpful. We were overall very satisfied with our experience buying our new Lexus knowledgeable, professional and helpful. We were overall very satisfied with our experience buying our new Lexus More
by tynad
Employees Worked With
October 22, 2020
Beautiful facility staffed by friendly, knowledgeable professionals. Excellent service with attention to details. They take every precaution toward cleanliness during these uncertain and trying times. professionals. Excellent service with attention to details. They take every precaution toward cleanliness during these uncertain and trying times. More
by paul@paulconey
October 22, 2020
Mary Margaret McGowan is always knowledgeable with my questions in every area of Lexus services. She an amazing individual and I am very privileged to know her and blessed to lease my 5th car with MM. questions in every area of Lexus services. She an amazing individual and I am very privileged to know her and blessed to lease my 5th car with MM. I thoroughly enjoyed her team of patient assistants. Mary Margaret McMcGowan is a great asset to Lexus! May she NEVER retire Vickie Dawley- Houston TX More
by vmdawley
Employees Worked With
Other Employees :
Alex Ruata, Nam Pham
October 21, 2020
Great staff to work with - Shannon and Steve. They were prompt with information I needed about the ES 350 and with making everything more than satisfactory. Thanks prompt with information I needed about the ES 350 and with making everything more than satisfactory. Thanks More
by donyo3
October 21, 2020
It is such a great place as its brand. Friendly Environment. Make my productive day. Recommended dealer for the one who is looking for their next Lexus. Environment. Make my productive day. Recommended dealer for the one who is looking for their next Lexus. More
by TepSiem
October 20, 2020
Tim Gallagher was our sales representative and did a great job of showing us what we wanted to look at. He answered all of our questions and ultimately helped us to end up with the vehicle that we want great job of showing us what we wanted to look at. He answered all of our questions and ultimately helped us to end up with the vehicle that we wanted. More
by Scott
Employees Worked With
October 20, 2020
The sales people are great a know there product as well as other makes of car and trucks. They showed us the service Department and introduce us to some service personnel there all great as other makes of car and trucks. They showed us the service Department and introduce us to some service personnel there all great More
by BM17123
Employees Worked With
Other Employees :
JT Teodoro
October 19, 2020
Very welcoming environment. Chong Lee our sales rep was phenomenal and really worked with us on driving home a new car. In general, I am satisfied with the experience. phenomenal and really worked with us on driving home a new car. In general, I am satisfied with the experience. More
by elie_abikhalil
Employees Worked With
October 19, 2020
No pressure, low key atmosphere. Easy process to purchase once we got to that point and nice training on features of our new SUV. John was very informative and helpful when deciding about features purchase once we got to that point and nice training on features of our new SUV. John was very informative and helpful when deciding about features and best model for my needs. More
by ronnyecowell
Employees Worked With
Mike Shafer, John Parish
