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Westside Lexus
Houston, TX
7,059 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,059 reviews
September 07, 2020
I contacted him online from Japan before my transition. The communication was so smooth and he provided necessary information in appropriate ways. Transaction was no problem. He gave me good support for th The communication was so smooth and he provided necessary information in appropriate ways. Transaction was no problem. He gave me good support for the use of the car and local procedure. Good experience celebrating my new start. More
by taipin
Verified CustomerEmployees Worked With
September 06, 2020
It’s not the dealership per say, it’s the people in the dealership. I live in sugar land and the only reason I come all the way to Westside is because of Mary Margaret McGowan and Scott Bissonett due to th dealership. I live in sugar land and the only reason I come all the way to Westside is because of Mary Margaret McGowan and Scott Bissonett due to their excellent customer care. I have been a customer of Westside for the last 10 years because of how they treat people. More
by MARIOMACHRONE
Employees Worked With
Other Employees :
Mike Shafer
September 06, 2020
John Parish is awesome! Third purchase with John and his team! Love working with him!! He’s honest and helpful always! Go buy from John today! team! Love working with him!! He’s honest and helpful always! Go buy from John today! More
by COURTNEYGUZAK
September 05, 2020
The service person, Frank Mata, was very helpful. I wish I had asked about a few extras like remote start but that was my fault, otherwise it was a very nice experience wish I had asked about a few extras like remote start but that was my fault, otherwise it was a very nice experience More
by Jocur48
Employees Worked With
Frank Mata
September 05, 2020
Steve and Christian were great 👍🏽 We were looking at a used car and ended up in a brand new car with better terms awesome guys will continue to recommend Westside Lexus to my friends used car and ended up in a brand new car with better terms awesome guys will continue to recommend Westside Lexus to my friends More
by erick15
September 05, 2020
The staff at this dealership was so amazing and professional! John P was so positive and helpful throughout the whole process. I would 10/10 recommend! professional! John P was so positive and helpful throughout the whole process. I would 10/10 recommend! More
by Mlascano
Employees Worked With
John Parish, Nam Pham
September 04, 2020
Exceptional customer service! It only took 2 hours to complete the transaction. Everyone was knowledgeable and helpful with options, service, and financial. We will definitely be back in the future. complete the transaction. Everyone was knowledgeable and helpful with options, service, and financial. We will definitely be back in the future. More
by Don.turner60
September 03, 2020
Was the best experience. No pressure, very informative, quickest purchase I’ve ever had. Tim Gallagher took care of everything. I love my new Lexus! quickest purchase I’ve ever had. Tim Gallagher took care of everything. I love my new Lexus! More
by MYSHARONA314
September 02, 2020
Everything is excellent at this dealership. Love everything about it. My salesrep is awesome. Have leased 4 cars from this dealership and will continue to do so in the futurr. everything about it. My salesrep is awesome. Have leased 4 cars from this dealership and will continue to do so in the futurr. More
by CBOUILLION
September 02, 2020
Great service, I’m buying all my cars from here going forward. People are great here and they really care. Mr Chau, was a top shelf salesman. forward. People are great here and they really care. Mr Chau, was a top shelf salesman. More
by CBRAXTON1
