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Westside Lexus

Houston, TX

4.8
7,044 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,044 reviews

August 16, 2020

Great dealership. This is our 5th RX. Service Dept is very professional and efficient. Buying or leasing has always been a very smooth and easy process. More

by JMun
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Aug 17, 2020 -

Westside Lexus responded

Thank you for continuing to do business with us at Westside Lexus! We are pleased to hear that our team always makes the right impression. See you during your Lexus RX's next service visit!

August 16, 2020

Everything about this experience was professional, concise and stellar! I received great information, had an opportunity to test drive, and the financing was expedited perfectly! More

by Suzanne
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Aug 17, 2020 -

Westside Lexus responded

Thank you for the kind words, Suzanne! We appreciate you taking the time to share and are so happy to hear that you had such a great experience. Safe travels and we hope to see you back at Westside Lexus!

August 16, 2020

This a great dealership, with excellent service department and the best salesman in the business. Jeffrey found the right car and made the process effortless More

by dcash3
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2020 -

Westside Lexus responded

Thank you for the rave review of Westside Lexus! It means a lot to hear that you've had positive experiences with both our Sales and Service Teams. We hope that you are enjoying your new vehicle!

August 15, 2020

They are so nice. Oh my gosh. FRANK MATA GOT ME MY LEXUS RX 350 in white before it sold on auction. Best customer service l. Exactly what you would expect service wise from a high end classy luxury car deal More

by Rangao03
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata
Aug 17, 2020 -

Westside Lexus responded

Thank you for the fantastic review! We're thrilled that Frank went above and beyond to help you find just the vehicle you were looking for and we will be sure to pass along your generous feedback to him. All of us here at Westside Lexus wish you many happy miles in your new Lexus RX 350!

August 15, 2020

Very professional atmosphere and Covid friendly, we were treated with respect love the Christian music our sales person provided us with detail information and help us to make buying our car an enjoyable ex More

by Gman2520
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anel charma
Aug 17, 2020 -

Westside Lexus responded

It makes us so happy to hear that our customers are enjoying their time with us at Westside Lexus. Thank you very much for trusting us with this purchase! We wish you safe travels and hope for an opportunity to assist you in the future.

August 14, 2020

Shekhar Shroff once again delivered not only a beautiful new Lexus, but also an outstanding customer experience. From the moment I entered Westside, I felt valued and cared for. Judy Patureau handled the fi More

by ClearVoice
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Westside Lexus responded

We are so proud to have earned your business! Thank you for your loyalty to Westside Lexus and for taking the time to shout out Shekhar and Judy. It is wonderful to hear that they went above and beyond to get you into your new Lexus 350 ES. Safe travels and we hope to see you again down the road!

August 13, 2020

Awesome and no high pressure The dealership is state of the art, Jeff was great to work with. Everyone was very helpful. Highly recommend Westside Lexus. I am a very satisfied More

by dsjanak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Aug 13, 2020 -

Westside Lexus responded

Thank you for reviewing Westside Lexus and for giving a shout out to Jeff! We are grateful to have earned your business and look forward to seeing you next time.

August 12, 2020

GREAT EXPERIENCE! Beautiful dealership, the staff was professional and addressed all my concerns. Love my new car, thanks to all @ Westside Lexus for making the process More

by jwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Westside Lexus responded

Thank you for leaving us a five-star review. It is our goal to get customers into the perfect vehicle and we're glad to hear that you were taken care of. On behalf of everyone at Westside Lexus, we wish you safe travels and look forward to doing business with you next time!

August 12, 2020

Our experience at Westside Lexus with John Loving has been extremely good as it always has. I knew that he would see to it that my wife would get exactly what she wanted in a Lexus and he delivered. More

by djiebt
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus! We appreciate you taking the time to share and shout out John. Safe travels and we hope your wife loves her new Lexus!

August 12, 2020

After visiting you new showroom, I met Jeffery Byers who helped me choose the right vehicle and payment arrangements. Jeffery was most friendly and efficient in the handling of all sales matters. My experie More

by dcshirey
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When visiting your new showroom, I met Jeffery Byers who helped me choose the right vehicle and tt, Travis Buck
Aug 12, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! It is wonderful to hear that Jeffery was able to assist with your purchase and get you into the right car. We appreciate your business and hope to see you back at Westside Lexus for your first oil change!

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