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Westside Lexus
Houston, TX
7,068 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,069 reviews
June 01, 2020
Westside Lexus, Houston TX, did an outstanding job in assisting in the purchase of our 2020 LS 500. This was an internet purchase for delivery in VA. The process went perfect, they did everything they sa assisting in the purchase of our 2020 LS 500. This was an internet purchase for delivery in VA. The process went perfect, they did everything they said they would do and were attentive to every detail until the vehicle arrives via Transport. More
by Ray Compton
Verified Customer
June 01, 2020
We love Westside Lexus. I bought an RX 350 ten years ago from Mary Margaret McGowan and knew I would buy from her again when I was ready for a new car. She is personable, kind, caring and thorough and I ha from Mary Margaret McGowan and knew I would buy from her again when I was ready for a new car. She is personable, kind, caring and thorough and I had another great experience with her Saturday. More
by dianakharrell
May 30, 2020
Quality service because of attention given all the way through the process. Chong Lee was helpful in answering questions, courteous with our time. Great experience! through the process. Chong Lee was helpful in answering questions, courteous with our time. Great experience! More
by NG
Employees Worked With
May 29, 2020
Everything about Westside Lexus is geared towards a perfect customer experience! From sales to finance to the front desk, everyone was amazing. Very responsive and couteous, but also patient and respec perfect customer experience! From sales to finance to the front desk, everyone was amazing. Very responsive and couteous, but also patient and respectful! Simply perfect! More
by david.womack
May 29, 2020
Lexus is absolutely the best of the best. Everyone of the employees is very respectful, very courteous and very knowledgeable. This includes service, sales, and reception. This is my third Lexus and will not employees is very respectful, very courteous and very knowledgeable. This includes service, sales, and reception. This is my third Lexus and will not be my last!! Westside Lexus is stellar! Steve Mchann is a great salesman and great asset to Lexus! More
by marhoutex1
Employees Worked With
May 28, 2020
Mary Margaret went above and beyond, and made getting my new vehicle quick and easy. She was on top of everything and had everything ready to go before I got there. new vehicle quick and easy. She was on top of everything and had everything ready to go before I got there. More
by elindsay2003
May 28, 2020
We had leased a Lexus after Harvey and knew when the lease was up, we’d be back. It’s primarily because of Jeffrey Byers & Chris Nemoto!! lease was up, we’d be back. It’s primarily because of Jeffrey Byers & Chris Nemoto!! More
by The Millers
May 28, 2020
11th car purchase from this dealership . Would be nice to have been recognized for my loyalty . Did not feel that affinity from the dealership as in the past . have been recognized for my loyalty . Did not feel that affinity from the dealership as in the past . More
by lolly703
Employees Worked With
Paul Rocket , Mike Shafer, Louis Blackmon
May 27, 2020
Great experience as usual. John Parish helped find me the perfect car for my new lease. The process was simple without hassle or excessive time. the perfect car for my new lease. The process was simple without hassle or excessive time. More
by dmbloome
May 27, 2020
Excellent customer care and service. Ms. Lee was attentive, has excellent knowledge about the Lexus RX350, and L/Certified by Lexus coverage. We would recommend her to future customers. attentive, has excellent knowledge about the Lexus RX350, and L/Certified by Lexus coverage. We would recommend her to future customers. More
by dmhurlburt
Employees Worked With
