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Westside Lexus
Houston, TX
7,072 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,072 reviews
March 30, 2020
John Loving was very knowledgeable and patient to explain all the questions that we ask. He was very easy to work with. I would highly recommend him. all the questions that we ask. He was very easy to work with. I would highly recommend him. More
by dfprior
Verified CustomerEmployees Worked With
March 26, 2020
I was able to get into a great used car for a great price. The experience was quick and professional. I would recommend this experience to anyone. price. The experience was quick and professional. I would recommend this experience to anyone. More
by Jwmock
Employees Worked With
Frank Mata
March 25, 2020
Fantastic service, beautiful showroom and totally enjoying my car! As well as exceptional, professional service from both Chong and Travis, Judy P gave me a finance package I was very happy with! enjoying my car! As well as exceptional, professional service from both Chong and Travis, Judy P gave me a finance package I was very happy with! More
by angelaashton917
March 23, 2020
Westside Lexus is a very nice dealership. It’s clean, everyone is professional and helpful. They buying experience was easy and painless and the trade-in value was fair. I recommend this dealership if y everyone is professional and helpful. They buying experience was easy and painless and the trade-in value was fair. I recommend this dealership if you’re in the market for a Lexus. More
by BARRYA479
March 21, 2020
Excellent! My experience yesterday was very pleasing. From sales, financing, tutorials, delivery! I must add that with the craziness of the Corona virus going on.. they were all very impressive with thei From sales, financing, tutorials, delivery! I must add that with the craziness of the Corona virus going on.. they were all very impressive with their sanitizing techniques. More
by tgorman55
March 18, 2020
I had a good experience in Westside Lexus. My consultant was very kind. She made full explanations for my worries and helped me to make the brilliant decision to buy your car. was very kind. She made full explanations for my worries and helped me to make the brilliant decision to buy your car. More
by myhwang21
Employees Worked With
March 17, 2020
The entire process was very low pressure. Dealing with Frank Mata was like dealing with an old friend. If integrity and honesty are what you are looking for in your next car buying experience do not hesit Frank Mata was like dealing with an old friend. If integrity and honesty are what you are looking for in your next car buying experience do not hesitate to contact Frank. More
by GINADD
Employees Worked With
Mike Shafer, Frank Mata, Travis Buck
March 17, 2020
STEVE MACHANN is the best Sales Manager. He is very honest, transparent and professional. I am so satisfied with my experience. I will forever be a customer of Westside Lexus! honest, transparent and professional. I am so satisfied with my experience. I will forever be a customer of Westside Lexus! More
by kenusl
Employees Worked With
March 16, 2020
Beautiful dealership with great customer service. Easy buying process and Doug Phillips was a great salesman to work with. Finance was quick and easy and all paperwork was digital which was cool. buying process and Doug Phillips was a great salesman to work with. Finance was quick and easy and all paperwork was digital which was cool. More
by clay1006
Employees Worked With
March 15, 2020
We just purchased our fifth Lexus from Westside Lexus. Sales and service have both been exceptional. Very professional and courteous. Never felt pressured or rushed. Quality of Lexus brand for all our ca Sales and service have both been exceptional. Very professional and courteous. Never felt pressured or rushed. Quality of Lexus brand for all our cars has been outstanding. More
by brucefay50
Employees Worked With
