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Westside Lexus
Houston, TX
7,072 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,072 reviews
March 10, 2020
Mike Nelson was so helpful and the kindest person to work with. He exceeded our expectation by far. Many thanks Mike and I love my new car :) with. He exceeded our expectation by far. Many thanks Mike and I love my new car :) More
by nataliecroson
Verified CustomerEmployees Worked With
March 10, 2020
I have dealt with Westside for at least 15 years & with Steve Mahann, specifically. Steve is a straight-shooter & Charles Perkins in the Service Dept has always been reliable as well. Steve Mahann, specifically. Steve is a straight-shooter & Charles Perkins in the Service Dept has always been reliable as well. More
by mtracy6328
March 08, 2020
Everything was smooth and easy. Kim did a great job, was able to answer all of my questions and got me out in a timely manner. I couldn’t have been more pleased. able to answer all of my questions and got me out in a timely manner. I couldn’t have been more pleased. More
by Taylordalton832
March 07, 2020
Couldn’t ask for better customer service. Great people at Westside Lexus selling a great product. And I love the new building everything it looks fantastic. Westside Lexus selling a great product. And I love the new building everything it looks fantastic. More
by mlewis012
Employees Worked With
March 07, 2020
Jeff Jones is was very knowledgeable about lexus product. We as returning costumers knew which price range was suitable for us and product size. The technology is intimidating but Jeff said we could retur We as returning costumers knew which price range was suitable for us and product size. The technology is intimidating but Jeff said we could return at any time for further schooling, happy!!!! More
by Happy
March 07, 2020
Easy order. Good follow up and pleasure to pick up. Informative closing meeting Quick response to follow up questions once we took delivery. eqsy to get in touch with sales person Informative closing meeting Quick response to follow up questions once we took delivery. eqsy to get in touch with sales person More
by ArleneNixon
March 04, 2020
Prior experience of dealing with a perceivably rude and bias sales person. observing unprofessional behaviors or overhearing sales talking about monthly quotas and makIng fun of client indecisiveness did n bias sales person. observing unprofessional behaviors or overhearing sales talking about monthly quotas and makIng fun of client indecisiveness did not drive me to purchase at this dealership. It simply was Lurie’s professionalism, patience and assistance to find the right car. More
by DAVIDGEE17
March 03, 2020
We were very pleased with the service as well as the facility. We were in and out in a short time and the process was painless facility. We were in and out in a short time and the process was painless More
by robert.summers365
March 01, 2020
Great service!! Desmond did a fantastic job helping get the right lease for us. The show room is very impressive, will definitely be back for our next vehicle the right lease for us. The show room is very impressive, will definitely be back for our next vehicle More
by crossroadp
Employees Worked With
Desmond Johnson
February 29, 2020
Happy with the results. But disappointed that I drove an hour to pick up my car when I was told to, and it was not ready. I would have appreciated a call to let me know it wasn’t ready yet. Aside from that, hour to pick up my car when I was told to, and it was not ready. I would have appreciated a call to let me know it wasn’t ready yet. Aside from that, all good. More
by PAUL.BAILEY
Employees Worked With
