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Westside Lexus
Houston, TX
7,075 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,075 reviews
February 03, 2020
We worked with Steve Davis and he provided amazing customer service. The whole experience was smooth and stress free! I would recommend Westside Lexus to anyone and I will be purchasing another vehicl customer service. The whole experience was smooth and stress free! I would recommend Westside Lexus to anyone and I will be purchasing another vehicle soon. More
by Txredhotmama
Verified Customer
February 02, 2020
Experience was Fabulous from Beginning to End I dealt with John Loving and Jeff Margolis. Both were awesome. They answered every question I have and left me feeling that I would come back here a I dealt with John Loving and Jeff Margolis. Both were awesome. They answered every question I have and left me feeling that I would come back here again. THANKS!! More
by handc.jones
February 02, 2020
Perfect service! Mary Margaret could not have been more helpful, knowledgeable and more wonderful to work with. I am recommending her to as many people as possible. Customer for life! helpful, knowledgeable and more wonderful to work with. I am recommending her to as many people as possible. Customer for life! More
by burnettm
Employees Worked With
February 02, 2020
Amazing experience Thank you Westside Lexus for an amazing experience purchasing my new RX 350. The staff are extremely professional and easy to work with. We really ap Thank you Westside Lexus for an amazing experience purchasing my new RX 350. The staff are extremely professional and easy to work with. We really appreciate Louis’s experience and easy going nature. Thank you, Lisa and Andy Watson More
by LISA.WATSON
Employees Worked With
Kevin Jacobson, Louis Blackmon
February 02, 2020
bought a car from Mike Gonzales Been a customer since 2003. My service guy is Josh Guerra. Always a good experience. Yes, it is always a good experience. Is this enough words for Been a customer since 2003. My service guy is Josh Guerra. Always a good experience. Yes, it is always a good experience. Is this enough words for you??? More
by GTILTON
February 01, 2020
Lexus Experience We are new to Lexus, having driven Toyota’s for many years. The experience was great and all the personnel at the dealship were friendly and helpful. We are new to Lexus, having driven Toyota’s for many years. The experience was great and all the personnel at the dealship were friendly and helpful. The new dealership facility is amazing. More
by SKILIFT2
February 01, 2020
Every aspect of the buying experience was great. No pressure ever - just very informative way of showing all the options and looking at the cars. Salesperson was friendly and extremely knowledgeable. pressure ever - just very informative way of showing all the options and looking at the cars. Salesperson was friendly and extremely knowledgeable. Would definitely recommend him. The person who showed us all the features on our new car was patient and excellent communicator. More
by jan
February 01, 2020
My experience started with the service department explaining the service needs of my used Lexus and ended with the sales department as I purchased a new vehicle. Both departments were clear and infor explaining the service needs of my used Lexus and ended with the sales department as I purchased a new vehicle. Both departments were clear and informative about all of my options. More
by BRIDGET.KEATING
Employees Worked With
Josh Guerra, Stanley Drake
January 31, 2020
Mr. Drake he is very friendly and tell asked everything about Lexus gx 460. The building was very nice and very clean and everyone was very friendly about Lexus gx 460. The building was very nice and very clean and everyone was very friendly More
by PANUGALING
Employees Worked With
Stanley Drake
January 31, 2020
👊👊👊👊👊 I'm always impressed with Homer Hsu - he delivers on being friendly, professional, and most importantly, trustworthy. If you want to get LIT (Lexus In I'm always impressed with Homer Hsu - he delivers on being friendly, professional, and most importantly, trustworthy. If you want to get LIT (Lexus In Texas), you can't go wrong with HH! 👍 More
by Dr. Chuff
Employees Worked With
