Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,413 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,413 reviews
May 20, 2020
Best dealership I've ever dealt with from top to bottom. This is my six car here I will never go anywhere else, service is wonderful also. This is my six car here I will never go anywhere else, service is wonderful also. More
by NIDEVERFAMILY
Verified CustomerEmployees Worked With
Other Employees :
Frank Mata, Lana Collier
May 20, 2020
Westside Lexus and Jeff Margolis made the process so easy. This was my second RX to purchase from them, and Jeff was able to help me identify exactly what wanted. They even moved my EZ tag from my old easy. This was my second RX to purchase from them, and Jeff was able to help me identify exactly what wanted. They even moved my EZ tag from my old car and helped me set up the new car in my account. I really appreciated them going the extra mile. More
by JB
Employees Worked With
Jeff Margolis
May 19, 2020
Everything about this dealership was first class you are treated with respect. As well they take time to help you with out games. This was a fine experience. treated with respect. As well they take time to help you with out games. This was a fine experience. More
by willherr12
Employees Worked With
May 19, 2020
I’m so glad to meet sharma Anil his spen to much time get my loan approval He’s the best I will refers more my friend come see y’all in here I give him more Business my loan approval He’s the best I will refers more my friend come see y’all in here I give him more Business More
by TRINH.HUYNH1972
Employees Worked With
Desmond Johnson
May 19, 2020
Excellent experience. Got a great car at a good price. This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to buy the RX350, it only took a few days to reach a deal. More
by letton
May 19, 2020
I have been a customer for close to 20 years and Westside Lexus has great customer service. I will go back for service and for my next car. Lexus has great customer service. I will go back for service and for my next car. More
by CLYDE2
Employees Worked With
May 18, 2020
We had a great car buying experience. Everyone was very professional and customer service oriented! We love Jeffery Byers and cannot day enough good things about him. He is outstanding! professional and customer service oriented! We love Jeffery Byers and cannot day enough good things about him. He is outstanding! More
by KSIMON01
Employees Worked With
May 15, 2020
There are a lot of selection, however we could not found the color of our choice. Due to energetic sales person Mr. Jonathan Teodoro we purchased with different colors & we are very happy. the color of our choice. Due to energetic sales person Mr. Jonathan Teodoro we purchased with different colors & we are very happy. During this difficult days your sales man as well as staff help us a lot. We will come back for service in the near future and recommend to others family members as well as friends. More
by SAMUELMEKONEN66
Employees Worked With
Mr. Jonathan Teodoro
May 15, 2020
Merrell always delivers a high level of professionalism & service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! More
by ahoolihan
Employees Worked With
May 14, 2020
It was fabulous The dealership is beautifully remodeled and very clean. I absolutely appreciate that all employees wear masks. Mike Gonzales was very knowledgeable a The dealership is beautifully remodeled and very clean. I absolutely appreciate that all employees wear masks. Mike Gonzales was very knowledgeable and likable. I appreciated his flexibility. He is great. More
by jan roberts
Employees Worked With
