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Westside Lexus

Houston, TX

4.9
6,417 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,417 reviews

August 16, 2018

All around excellent experience The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Great service Staff is polite & professional. Never a long wait. Comfortable waiting area with complimentary hot & cold drinks; free Wi-Fi. Enjoy working with Wil More

by Maureen Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 15, 2018

Lexus top notch From the initial estimate Ashley was pleasant and wonderf to talk to . Alfredo released my car and the handling of the final release was quick and ef More

by Cabanagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley mounts, Alfredo Hernandez
August 15, 2018

Always professional, courteous & convenient. Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the B More

by Lover.of.excellence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Very professional My experience was great! I always look forward to dealing with Westside Lexus. I was kept informed every step of the way. I always recommend Westside More

by LWADE1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 15, 2018

Collision/Body shop The girls up front were very helpful and courteous. Jason was very helpful. Explained everything that was being done to the vehicle. Kept me informed More

by margie.rountree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Great service from Ashley. Ashley was made the last 14 days easy. She updated me and answered all my questions and concerns. Now I have my car back in the condition before the More

by INFO60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Mounts
August 15, 2018

Excellent Service excellent vehicle and customer service. Very professional. Called me to update the service. Not disappointed. Highly recommend West Side Lexus Service More

by Lexus user
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corbin Lewis
August 15, 2018

Awesome service all around Dropped my car off and received a very clean loaner. Service advisor Will was helpful and answered all my questions. When I came to pick up the car th More

by ayang424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 15, 2018

Top notch service Appreciate the loaner car when needed and you deal with people that care. service is always done correctly first time and this will be my 2nd Lexus t More

by Paul.ducote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
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