Westside Lexus

Summery of the used car buying experience Staff members are highly motivated and polite. Lots of good and well maintain used cars to choose from. Over all Very good buying experience . Th Staff members are highly motivated and polite. Lots of good and well maintain used cars to choose from. Over all Very good buying experience . Thank you More

Amazing I’ve never seen better service at a dealership. They were very quick and attentive. They even offered a loaner so I could run errands during my hour w I’ve never seen better service at a dealership. They were very quick and attentive. They even offered a loaner so I could run errands during my hour wait time. Super friendly. So glad I finally have had a pleasurable experience getting service work done. More

Great Service I had a great experience at the dealership Beginning with Mike Gonzales the sales person very courteous and knowledgeable, after the finance departm I had a great experience at the dealership Beginning with Mike Gonzales the sales person very courteous and knowledgeable, after the finance department took a few minutes to do all the paperwork in less than 15 minutes Thank you guys !! More

A second great experience this year! After leasing a 2019 ES 350 from Mary Margaret McGowan (with the assistance of Steve Budde) four months ago, we decided we wanted to look at their L/C After leasing a 2019 ES 350 from Mary Margaret McGowan (with the assistance of Steve Budde) four months ago, we decided we wanted to look at their L/Certified GX 460 SUVs to replace our other car. I worked with Mary throughout the day on Monday, almost exclusively via email while she was helping other customers in the showroom. She was extremely responsive and did a great job of working a good deal for us on a car we hadn't even yet seen in person. She was also able to provide a preliminary estimate on our trade-in. All of this, and credit approval, were completed before I left the office for the day so I stopped by on my way home and met with Mary Margaret and Steve. I looked at the GX 460 (it looked great overall!), test drove it, closed the sale (with Sinh Pham, again!) and received my vehicle orientation before 6:00pm! I could not have been happier with the process and we are very happy to now be a 2-Lexus family. I will probably (hopefully!) wait more than four months before going back for another car, but I certainly expect to be back when it's time to replace one of these vehicles. I highly recommend Mary Margaret! More

Excellent The sales person, Lauren, was amazing! She was honest, didn’t put any pressure on me, and overall, provided a really great experience! I highly recomm The sales person, Lauren, was amazing! She was honest, didn’t put any pressure on me, and overall, provided a really great experience! I highly recommend her! More

Friendly sales staff Everyone was friendly and helpful from the salesperson to the business office. Quick and efficient turnaround with the car once the decision was made Everyone was friendly and helpful from the salesperson to the business office. Quick and efficient turnaround with the car once the decision was made to purchase. More

Great service The salesman were very knowledgeable and not pushy. They were very accommodating and seeing dedicated to my satisfaction. I would recommend this to fa The salesman were very knowledgeable and not pushy. They were very accommodating and seeing dedicated to my satisfaction. I would recommend this to family and friends in the future. More

Good car buying experience Good car buying experience. Kyle Understood my needs and wants. He Made it easy for my trade in and found my perfect car for me. Good car buying experience. Kyle Understood my needs and wants. He Made it easy for my trade in and found my perfect car for me. More

Amazing! My wife and I came in through a friends recommendation to see Kyle Pender. We recently had a bad experience at the Southwest Lexus dealership and wasn My wife and I came in through a friends recommendation to see Kyle Pender. We recently had a bad experience at the Southwest Lexus dealership and wasn’t so sure how our experience would go here but it was night and day! Everyone smiled and was kind, Kyle listened to everything we were looking for and worked with us over and beyond!! The experience was simply stress free and enjoyable. Thanks Kyle for putting us at ease and getting my wife into her new car! We will definitely be back in the future. More

Awesome experience Great service and very knowledgeable. He went above to make sure you as a customer was informed about your options and showed patience and followed up Great service and very knowledgeable. He went above to make sure you as a customer was informed about your options and showed patience and followed up. More