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Westside Lexus

Houston, TX

4.8
7,024 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,024 reviews

April 19, 2025

Best of class facility and sales service! I visited multiple dealerships in my search for a new car and Westside beats them all. More

by CN2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Westside Lexus stood out during your car search. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

Mr. Byers was very attentive to our needs, professional and proactive. Communicating the status of our vehicle's delivery and other aspects of the transaction. We closed on our vehicle yesterday and it w More

by Sean Gore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

Sean, we're delighted to hear that Mr. Byers and the Westside Lexus team provided such a smooth experience for you and your wife! Enjoy the new Lexus GX 550, and thank you for choosing us!

April 18, 2025

Alex Owens was professional, knowledgeable and a good communicator. The entire process was a good experience. This is my first Lexus. I'm confident I made the best choice. It was a pleasure to work w More

by skeller962
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

We're delighted to hear that Alex made your first Lexus experience a positive one here at Westside Lexus. Thank you for choosing us and welcome to the family!

April 18, 2025

Brooke was very professional and accommodating and made doing business with Westside Lexus a straightforward procedure. More

by PSALMONSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

We're delighted to hear that Brooke made your experience at Westside Lexus smooth and professional. Thank you for sharing this feedback!

April 17, 2025

Excellent Homer and Mike are very professional and made the process seamless. Great guys to work with More

by ACHAE
Recommend Dealer
Yes
Employees Worked With
Mike Nelson and Homer Hsu
Apr 18, 2025 -

Westside Lexus responded

We're delighted to hear that Homer and Mike provided a seamless experience at Westside Lexus. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

April 15, 2025

Mr. Milddleton and Mr. Thornton were super helpful through the whole process! Even with our previous vehicle purchase! More

by devinloncac409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Westside Lexus responded

We're delighted to hear that Mr. Middleton and Mr. Thornton provided such helpful service during your experience at Westside Lexus! Thank you for choosing us again, and we look forward to assisting with any future needs!

April 15, 2025

Jay Brown was a professional all the way through the process. Will use him again. More

by greglitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Westside Lexus responded

Thank you for the shoutout to Jay! Our team at Westside Lexus is always here to help and we look forward to seeing you again.

April 15, 2025

We had a great experience with Westside Lexus. We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and More

by braden8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Westside Lexus responded

Braden, thank you for sharing your wonderful experience with Jay and the team at Westside Lexus! We're delighted to hear that he made such a positive impact on your purchase. Enjoy your new GX550!

April 14, 2025

John was awesome, he was able to show us multiple vehicles so it will be easier for us to decide one of our liking. Other staff members were also very helpful and courteous with respect to their part More

by sanjeevgupta2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Westside Lexus responded

We're delighted to hear that John and the team at Westside Lexus made your car-buying experience enjoyable. Thank you for sharing this positive feedback, and we hope you're loving your new vehicle!

April 13, 2025

Great services, good and correct information from reserving to pickup the car. Good and quick communication with sale rep. More

by baophong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Westside Lexus responded

We're delighted to hear that you had a smooth experience from reservation to pickup at Westside Lexus. Our team is committed to providing accurate information and efficient communication. Thank you for choosing us!

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