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Westside Lexus

Houston, TX

4.8
7,036 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,036 reviews

March 22, 2019

Efficient sales experience You can purchase a car with minimal hassle and haggling over price . Lexus vehicles are noted for their performance and reliability.Service at this de More

by rtausend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Great experience. This is the 1st time buying a Lexus and the experience was great. My salesman Lance was awesome. Lance didn’t pressure us and was available whenever I More

by gboudreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Dodd
March 21, 2019

Leased a new RX350 Sinh helped my husband purchase his IS few years ago. This time, we were hoping to see Sinh again but we found out that he moved up you Finance Depart More

by a_comple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
March 21, 2019

Extraordinary We had the best experience ever buying a car at Westside Lexus. Our salesman, Lance Dodd, is who made it so outstanding. He took the time to make su More

by GERALDTAMMY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ruata, Kevin Jacobson, Lance Dodd
March 21, 2019

Great sales experience Great service overall. Everything was done in a timely and concise manner. I am very pleased with my my experience at West Side Lexus. Will definitely More

by thytran0973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Great game xperience We had a terrible experience st another dealership the week before. Buying this new car At Westside Lexus was so easy. Everyone was straight forward More

by Renee K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Great Experience buying a pre-own Lexus The entire dealership team was great. I would have given a ‘5’ in all categories if my leather seats were completely refinished without a dark spot o More

by LoveMyLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Dealing with an experienced salesman makes a difference. Mr. Blackmon made our visit to Westside Lexus a worthwhile trip. He was not a high pressure salesman worried only about his commission. He put our nee More

by pwhelan914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva for technology , Mike Shafer, Andrew Tran, Louis Blackmon
March 21, 2019

Mike Nelson outstanding evaluation Mike Nelson was completely familiar with the Lexus model and features of the car we were interested in. He was very patient and courteous in explaini More

by connie.whelchel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Steve actually makes buying a car a pleasure. Steve was there to help provide options as opposed to hard selling his solution. This made buying my ES350 a joyful experience. I would send friends More

by rbott4006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evo Mo provided excellent assitance during card delivery.
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