
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,188 reviews
Excellent customer service Great customer service. From the moment we walked in, we were greeted and helped. Jeffery and Charli were lovely to work with and made the process str Great customer service. From the moment we walked in, we were greeted and helped. Jeffery and Charli were lovely to work with and made the process stress free. More
Awesome customer service!!! Our sales person - Nam, was very good. He worked well with us. Got a great vehicle. The finance Dept - Christian, was also very good. We closed the de Our sales person - Nam, was very good. He worked well with us. Got a great vehicle. The finance Dept - Christian, was also very good. We closed the deal within a week of our first visit. Everything went smoothly. More
Service is so fast! I came in looking for a 2019 Lexus ES 350. My sales person was waiting outside for me when I got there, and he was the first to recognize me! :) I wa I came in looking for a 2019 Lexus ES 350. My sales person was waiting outside for me when I got there, and he was the first to recognize me! :) I was greeted so nicely, and they gave me everything I asked for included a competitive sales price and a CPO on a 2019 Lexus ES 350! I could not be any happier! Happy wife happy life! More
New car purchase Great dealer with awesome people I will buy again from this dealer they stayed late just to make my deal happen they went above and beyond for us Great dealer with awesome people I will buy again from this dealer they stayed late just to make my deal happen they went above and beyond for us More
Above and beyond Couldn’t have had a better buying experience! Steve Davis spent a ton of time educating us so our UPGRADE from Toyota made perfect sense. Everyone wa Couldn’t have had a better buying experience! Steve Davis spent a ton of time educating us so our UPGRADE from Toyota made perfect sense. Everyone was incredibly helpful from start to finish! More
Excellent service Your sales rep, Chong Lee,has sold me 7 vehicles in the past several years and has always exhibited concern for my needs as well as Westside’s. Your Your sales rep, Chong Lee,has sold me 7 vehicles in the past several years and has always exhibited concern for my needs as well as Westside’s. Your financial manager,Kevin,has always guided me on the sale of a new car. The technology support group is without peer in the industry. More
Mike was very helpful and polite. Positive experience. Mike was very attentive and resourceful. Not the high pressure salesman that are usually at dealerships. Finance person was not t Positive experience. Mike was very attentive and resourceful. Not the high pressure salesman that are usually at dealerships. Finance person was not the most personable. More
Ben Stephens did a great job! Great experience... I would highly recommend this dealership. The entire staff was extremely friendly and professional. I was most impressed with the Great experience... I would highly recommend this dealership. The entire staff was extremely friendly and professional. I was most impressed with the quickness and efficiency from beginning to end. I'm looking forward to many many more purchases. Great team of professionals! More
No pressure from sales staff Much more responsive on email communication than the other dealership. Friendly sales people and willing to give out honest answers. Very likely to co Much more responsive on email communication than the other dealership. Friendly sales people and willing to give out honest answers. Very likely to come back if I need another Lexus. More
Very happy! Personnel was very polite and absolutely efficient through every step of the process. Excellent customer care that reached a higher standard beyond wh Personnel was very polite and absolutely efficient through every step of the process. Excellent customer care that reached a higher standard beyond what is expected. Will definitely be recommending to others. More