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Westside Lexus

Houston, TX

4.8
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,033 reviews

March 13, 2019

Professional and very attentive to detail First class place to buy a car very efficient and friendly. They answered all the questions and worked to find the best fit at best price. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
March 13, 2019

Very satisfied with sales depth and finance dept John (sales)and Christian)(finance) are very helpful! They explained the products very clear and very patient and efficient, no time is wasted, and is More

by shouqin_huang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
March 13, 2019

Pleased Buyer I was very pleased with my experience at Westside Lexus. I am a first time car buyer and they process was pleasant and nerve calming. Everyone was ver More

by MRSJESSLJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2019

Great customer service Had a pleasant and unrushed experience dealing with Laura. She did a great job walking me through the process and also following up after the sale of More

by JOSHYPHILIPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
March 13, 2019

Visit at lease end to purchase I bought the leased car in this visit. I was a little surprised by not being contacted by the dealership before the lease expires. I called to find ou More

by ccwang719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Great sales experience I purchased a used Lexus GX 460 from Frank Mata at Westside Lexus. From the moment I walked into the dealership, Frank was willing and eager to answer More

by ECHIONGLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Frank Mata
March 12, 2019

Buying a new Lexus. The experience was wonderful. Thanks to Ben, Christian and Alex who were so helpful and knowledgeable. Also thanks to Bret Aldridge who runs a tight More

by GARYUTTECHT53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec rhauta
March 11, 2019

Helpful, friendly, courteous service Our representatives worked as a team to provide exceptional service and assistance in making decisions that were good for us. Everyone that we worked More

by Riceowl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Budde
March 11, 2019

Preowned car purchase Mike Gonzales was a great sales person had a great experience. Gave a fair trade on old car Very efficient and professional Highly recommend to ev More

by MIMI.A.YOUNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
March 11, 2019

Great experience Gonzalo was wonderful. He was extremely patient spent a lot of time with us, and even after the transaction has communicated with me about my new veh More

by amyhelainegreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gonzo Jimenez
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