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Westside Lexus
Houston, TX
7,188 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,188 reviews
April 23, 2019
Kim Jessee was awesome Great expert with our salesmen, Mr. Kim Jessee. Very highly recommend him. Excellent price on our used car. He was very friendly and a pleasure to wor Great expert with our salesmen, Mr. Kim Jessee. Very highly recommend him. Excellent price on our used car. He was very friendly and a pleasure to work with. More
by NUNNTRIO
Verified CustomerEmployees Worked With
Kim Jessee
April 23, 2019
Great Would reccomend to all my friends. Very friendly and extremely professional. Every one was helpful and thoughtful. I tried to call the next day for Would reccomend to all my friends. Very friendly and extremely professional. Every one was helpful and thoughtful. I tried to call the next day for information but no one answered the phone. That is the only complaint I have. More
by tcrgee
April 23, 2019
Love the customer service I did a lease buyout and after reviewing the different fees it was noted that I was charged for an inspection that wasn’t done. I did a lease buyout and after reviewing the different fees it was noted that I was charged for an inspection that wasn’t done. More
by Lilednadeb
April 23, 2019
My New Lexus NX Starting with my first call to Alex to the time I drove off in my new car, it was pure professional, friendly service. Would go no where else to buy a Starting with my first call to Alex to the time I drove off in my new car, it was pure professional, friendly service. Would go no where else to buy a car from now on. Thank you!! Nancy More
by NANCY26
April 23, 2019
Great buying experience! Ty showed us all the models we wanted to see, and went with us on test drives. Lurie was crisp and direct during price negotiations and did not waste Ty showed us all the models we wanted to see, and went with us on test drives. Lurie was crisp and direct during price negotiations and did not waste our time. Ended up with great price on the new ES and also gave us a very good price on the trade in. The best experience I’ve had car shopping! More
by Rx7andy
April 22, 2019
Review of Westside Lexus Westside Lexus is a great dealership. I have purchased several vehicles from this dealership and they are honest, reliable and no nonsense. Steve Davi Westside Lexus is a great dealership. I have purchased several vehicles from this dealership and they are honest, reliable and no nonsense. Steve Davis in Used Car Sales was knowledgeable and made the transaction very quick. He went above and beyond to make sure I was happy with my purchase and my time at the dealership was maximized. Christian Davidson in Finance also went above and beyond and his transparency as well as willingness to make sure the dealer add-ons were competitive and more affordable was very helpful. I would recommend Westside Lexus to my family, friends and co-workers without hesitation. More
by KDANCY1983
April 21, 2019
Frown upside down. I took my 2008 Lexus LS600hL in for a service and check engine light. Yup, worst case scenario. I decided to try to cut my losses. Westside gave me a I took my 2008 Lexus LS600hL in for a service and check engine light. Yup, worst case scenario. I decided to try to cut my losses. Westside gave me a fair price on my trade in despite the issues. I then started to work with the sales team to try to find a vehicle. At this point I was very discouraged and not looking forward to having to buy a car. I started working with Mike Gonzales and he alone made the day worthwhile. Mike spent all day with my wife and I trying to find the best vehicle for us. He was extremely accommodating and we ended up getting into a brand new lease vehicle. Mike was a star and I hope to be a repeat customer of Mike’s and Westside Lexus. Kevin in finance also did a wonderful job and he helped me make decisions I rely on my wife for, so thanks Kevin. Tough shoes to fill! Thank you! I love the new ride! More
by daarud
April 21, 2019
Lexus is the best! Great service! Super excited about my new purchase. This is my second Lexus purchase. Always appreciate the car and the service post sale. Drives like Great service! Super excited about my new purchase. This is my second Lexus purchase. Always appreciate the car and the service post sale. Drives like a dream. More
by carriewestfall
April 20, 2019
David was very nice and answered all our questions. Everyone at this dealership was knowledgeable. They were helpful and attentive to our needs and questions. David took the time to explain the featur Everyone at this dealership was knowledgeable. They were helpful and attentive to our needs and questions. David took the time to explain the features of the car. More
by mcmahon66
April 20, 2019
Helpful staff That provided detailed information concerning my Lexus vehicle. I loved the Lexus selection and I would recommend this Katy location to anyone intere That provided detailed information concerning my Lexus vehicle. I loved the Lexus selection and I would recommend this Katy location to anyone interested. More
by Haniemo
Employees Worked With
Steve Budde
