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Westside Lexus

Houston, TX

4.8
7,091 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,091 reviews

August 23, 2018

Not very happy this time The car was not returned vaccumed which has never happened before . Also my service manager looked disinterested overall . Was having trouble finding More

by connect2prasanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 23, 2018

Satisfied Customer Very quick and professional. It was a very easy process to schedule my appointment. I was greeted immediately when I drove in and was given instructi More

by BOBBY.LASAINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Collision Center The folks did an excellent job of repairing my fender after I damaged it in s parking lot. Mark Thomas kept me updated during the entire process and I More

by MIKE@ROLLINGADVENTURES.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Excellent service, Great Customer service Since purchasing my vehicle I’ve only used Westside Lexus Service department, always fabulous. I plan to continue to have my car serviced here and wi More

by erica.l.soares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

The best. of the best. I was always seen very quickly. Everyone that works at the Collision Center is helpful especially with the coffee machine. :o) I can't begin to say More

by JGBEALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Hernandez
August 23, 2018

August Service I always have very prompt service, clear explanations of the service provided and flexibility when needed. I called in at the end of a day when my ca More

by dgmoffett74
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Outstanding customer service Chris provides a comfortable environment that leads to a high amount of trust in Lexus service. We are consistently satisfied with Chris and the servi More

by Happy Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Service Great service department. Always timely and quality service. Very friendly and helpful staff. I would highly recommend this location to my friends a More

by alexis.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

GREAT JOB DONE. Mr. Andrew Tran is a very professional worker. He takes delight in helping customers. I am delighted he is my service advisor. I hope to work with hi More

by josephuwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 23, 2018

Regular maintenance and wheel repair As always Scott Bissonnet goes above and beyond alwaya to take care of my car needs. He always returns my calls promptly and provides me with a compa More

by LINDA.LYKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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