Westside Lexus

Excellent! Merrill and Lauren made the transaction extremely easy and pleasant. My husband’s worst nightmare is buying cars. So I am usually the one who takes Merrill and Lauren made the transaction extremely easy and pleasant. My husband’s worst nightmare is buying cars. So I am usually the one who takes the task. But he handle the details and the sales team made it a great experience for him. More

Another new Lexus purchase for ne Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important. He helped me develop the options and found a LC 500 to my spec. Kevin Jacobsen in finance was professional and organized. A pleasure to work with. As an Aston Martin Vantage owner I can say that the LC 500 is a direct competitor. Jacob and Laura in service are a cut above the average. Thanks. More

Excellent Work completed as promised timewise. Very helpful. As expected superior service and quality work. Service oriented toward customer! Would recommend Work completed as promised timewise. Very helpful. As expected superior service and quality work. Service oriented toward customer! Would recommend with no reservations to friends. More

Worst experience EVER at a car dealership! When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The crack is nearly two feet wide. The Manager said “ Unfortunately, there must have been an existing chip that was gonna no to eventually become a crack sooner or later”. I will go as far up as I need to in order to get Lexus to take responsibility and replace my windshield at no cost to me. More

Warranty work Had to buy extended warranty because I found many costly repairs were needed. Jacob seems to have great rapport with adjuster, but is requiring too ma Had to buy extended warranty because I found many costly repairs were needed. Jacob seems to have great rapport with adjuster, but is requiring too many trips to get it all approved. More

Low hassle, high customer service Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. More

Good job! Courteous and efficient. Chase is a good service person who is very attentive to the need of customer. Westside Lexus service work is efficient and on Courteous and efficient. Chase is a good service person who is very attentive to the need of customer. Westside Lexus service work is efficient and on time. More

Great salesperson & dealership My salesperson did a terrific job. Even though I purchased a modest priced used car I was treated with respect & i’m Very pleased! I’m spreading the w My salesperson did a terrific job. Even though I purchased a modest priced used car I was treated with respect & i’m Very pleased! I’m spreading the word about my great experience at westside Lexus ! Monique is the person to deal with! More

Great services Thanks for taking car of the service and being prompt. Didn’t have any complaint and very good follow up. Good services and very courteous. Thanks for taking car of the service and being prompt. Didn’t have any complaint and very good follow up. Good services and very courteous. More

Great Service Lexus makes a great car but the service department is what makes us come back year after year ! We have been customers for over 15 years. Sales and se Lexus makes a great car but the service department is what makes us come back year after year ! We have been customers for over 15 years. Sales and service are top notch! More