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Westside Lexus
Houston, TX
7,497 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,497 reviews
November 03, 2025
We recently purchased a new car from Westside texas, and it was an overall positive car-buying experience. Our salesperson, Alex Owens and the tech person, Ronnie were both helpful throughout the entire pr it was an overall positive car-buying experience. Our salesperson, Alex Owens and the tech person, Ronnie were both helpful throughout the entire process, specially Ronnie with explaining us the technology features of our car. They answered all our questions honestly. We found the pricing to be fair and transparent from the start, with no surprises. The entire team worked efficiently to get the paperwork done, though a bit lengthy. We would recommend Westside texas to anyone looking for a new car." More
by kananpatel_25
Verified Customer
November 03, 2025
Jeffery Byers is the best. He's taken care of my family's car needs for many years. He's taken care of my family's car needs for many years. More
by HNelson3
November 03, 2025
Philippe is a very professional salesman. He was very helpful in finding the right car for us. He was very helpful in finding the right car for us. More
by H Pezold
November 01, 2025
For a dealership of your size and reputation, the timeline and process raised concerns. During the financing, there were several comments that made us uncomfortable from the finance manager. He did timeline and process raised concerns. During the financing, there were several comments that made us uncomfortable from the finance manager. He did not know the paperwork or the purpose his answer was “idk” about out of state paperwork and did not explain warranties. Also stated that equity checks have previously been sent to the wrong address due to accounting not thoroughly reviewing check requests. Being that we are waiting on about a $27,000 check, we are left feeling quite uneasy. He was also too worried about getting out for the day rather than taking the time to explain things in detail. John Breaux, our sales rep, did an outstanding job from start to finish. More
by chrisssyg2014
November 01, 2025
John was wonderful, patient and helpful during the entire purchase process. Joe helped me set my car up. purchase process. Joe helped me set my car up. More
by MH
November 01, 2025
A very pleasant and professional experience with both Joey & John. This was the sixth Lexus I have bought from Westside Lexus and the best experience to date. Joey & John. This was the sixth Lexus I have bought from Westside Lexus and the best experience to date. More
by dsinclair0
November 01, 2025
Very quick and professional. Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience More
by HARLIN.BRYANT
November 01, 2025
Outstanding customer service! Joey went above and beyond and gave us a great experience at Westside Lexus. Joey went above and beyond and gave us a great experience at Westside Lexus. More
by wclayton
Employees Worked With
October 31, 2025
WESTSIDE LEXUS IS THE BEST DEALERSHIP IN THE US! BEST CUSTOMER SRVICE AND BEST PRODUCT! BEST CUSTOMER SRVICE AND BEST PRODUCT! More
by JEANELLEN0
