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Westside Lexus

Houston, TX

4.8
7,020 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,020 reviews

April 08, 2025

Good car buying experience. Ask for Sydney - she will take care of you in a straight-forward way. More

by maf96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Westside Lexus responded

We are happy to hear you had a five-star buying experience with Sydney at Westside Lexus. Thank you for your business!

April 07, 2025

Steve was and is always absolutely wonderful to deal with. He helped us purchase two vehicles and made sure we got what we were looking for. Also want to recognize Sam and Christian for a very easy pur More

by Dave
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Dave, it's fantastic to hear that Steve, Sam, and Christian made your experience at Westside Lexus so seamless. We appreciate your support and hope you enjoy both of your new vehicles!

April 07, 2025

Professional staff with no pressure service. The time it took to buy vehicle was the shortest and least painful experience. More

by JenMCobb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Jen, we're delighted to hear that your experience at Westside Lexus was smooth and pressure-free. Thank you for choosing us!

April 07, 2025

Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not More

by O_ELSAEED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear Jay was helpful, but we're sorry about the issue with the option pricing. Your feedback is important and will be shared with our team to improve future experiences. If there's anything else we can do, please let us know!

April 05, 2025

Great service from Shawn, always very helpful and patient with the customer. He knows his business inside out. Highly recommended. More

by Xander Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Westside Lexus responded

Xander, we're delighted to hear that Shawn provided such helpful and patient service at Westside Lexus. Thank you for the recommendation!

April 05, 2025

Steve was and is always absolutely wonderful to deal with. Takes the time to determine exactly what you are interested in and does his best to make sure that you get it. More

by cpd0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Westside Lexus responded

Thank you for sharing your experience with Steve and the team at Westside Lexus! We're delighted to know he provided such attentive service. Enjoy your new ride, and we look forward to seeing you again!

April 04, 2025

Alex was a pleasure to work with. The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another More

by mclee45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear that Alex made the car selection process enjoyable and stress-free, but we're sorry about the pressure you felt from our finance team regarding add-ons. Your feedback is valuable, and we'll address this internally to ensure a better experience in the future. We appreciate your business!

April 04, 2025

Lurie was knowledgeable, patient, and kind. He made the whole buying experience easy and low stress. More

by dlg2117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Westside Lexus responded

Thanks for the 5 star review. We are happy to hear that Lurie was knowledgeable and kind. Enjoy your new ride! -The Westside Lexus Team

April 04, 2025

Westside Lexus & Joey Broussard made buying a new car a pleasure! I love my TX! More

by veuleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Westside Lexus responded

We are thrilled to hear that you had an excellent purchasing experience with Joey and the Westside Lexus team. Thanks for your review, and enjoy the TX!

April 04, 2025

Very good experience. Process was very smooth and did not feel pressured into making the purchase More

by jfbutcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Westside Lexus responded

Thank you so much for your kind words! We appreciate your business here at Westside Lexus.

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