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Westside Lexus

Houston, TX

4.8
7,108 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,108 reviews

May 14, 2025

Nice folks and clean . Good choice of vehicles. Very thorough process to get thar car More

by tim12215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Westside Lexus responded

Thank you for your confidence in Westside Lexus, Tim!

May 13, 2025

I had an outstanding experience at Westside Lexus. From the moment I walked in, the staff made me feel welcome. Chong Lee, my salesperson, was incredibly patient and knowledgeable—he answered all my q More

by TONY NANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Westside Lexus responded

Tony, we're delighted to hear about your outstanding experience with Chong Lee and the team at Westside Lexus! It's fantastic that you felt welcomed and well-informed throughout the process. Enjoy your 2016 Lexus LS 460L, and thank you for recommending us!

May 13, 2025

Mike Nelson in sales is great… friendly and straight forward. Stefan McKinney in service is great too… super friendly and responsive. Other than the long wait to get a new GX, I have no complaints! More

by KHGALLOWAY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan McKinney, 5 stars
May 14, 2025 -

Westside Lexus responded

Thank you for the positive feedback! We're glad to hear that Mike and Stefan provided excellent service at Westside Lexus. We appreciate your patience with the wait time, and we're here if you need anything else!

May 13, 2025

I recently had the pleasure of working with Nellie Gonzalez while purchasing my new car, and I cannot recommend her highly enough! From the moment I arrived at the dealership, Nellie was warm, welcomi More

by ERODRIGUEZ110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Westside Lexus responded

Thank you for sharing your experience with Nellie at Westside Lexus! We're delighted to hear that she provided such a warm and knowledgeable service, making the car-buying process smooth and enjoyable. It's wonderful knowing her dedication helped you find the perfect vehicle. Enjoy every mile in your new car!

May 13, 2025

John is always very helpful by making purchase process easy. My ES scheduled service was also very smooth. More

by Paul Wang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Westside Lexus responded

Paul, we're delighted to hear that John made your purchase and service experience smooth at Westside Lexus. Thank you for sharing your positive feedback!

May 12, 2025

Westside has been my dealership for 30 years. Joey Broussard was great to work with. He kept me advised of my order status and made sure all aspects of the sale transaction were addressed. I wil More

by katfenelon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for your loyalty over the past 30 years! We're delighted to hear that Joey provided excellent service and kept you informed throughout the process at Westside Lexus. We look forward to assisting with any future purchases!

May 12, 2025

We have worked with Shekhar for years and he was great yet again. The buying process was straightforward and efficient. The young man Shekhar had brief us on the car was great but we don't remember his More

by smith_gordon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

We're delighted to hear that Shekhar and the team at Westside Lexus provided you with another seamless experience. Thank you for your continued trust in us!

May 12, 2025

Fantastic and very knowledgeable team! We purchased a new Lexus TX and we love it! Would highly recommend! We love Brooke and Gary! More

by MEMTXRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that Brooke, Gary, and our Westside Lexus team made your experience fantastic. Enjoy your new Lexus TX, and we appreciate the recommendation!

May 11, 2025

Edwar was a great helpful sales man. Made it very easy to work with and great experience with him. He prioritize me even as an employee and am thankful he was able to work with me during More

by MMARTINEZ42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

We're delighted to hear that Edwar provided you with such a positive experience at Westside Lexus. It's wonderful knowing he could prioritize your needs and make the process smooth for you. Thank you for sharing!

May 11, 2025

Super friendly and quick process buying a car. No waiting, you’re in and out which is great. More

by michellenwooten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

We are so happy that our Westside Lexus team earned your 5 stars. Thanks, Michelle!

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