
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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On the whole was happy with the experience. I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing, I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing, More
I, a 75 year old woman knowing not much about car maintenance, feel soooo fortunate to have Daniel Kang as my consultant. He is not only very detailed, knowledgeable but also responsive and compassi maintenance, feel soooo fortunate to have Daniel Kang as my consultant. He is not only very detailed, knowledgeable but also responsive and compassionate by taking extra steps to take care of my concerns. I’m looking forward to working with Daniel for long time to come. More
Daniel is the best. Alway ready for my arrival. Keeps me updated on my service. Has assisted me when I have needed special attention. Alway ready for my arrival. Keeps me updated on my service. Has assisted me when I have needed special attention. More
Very communicative. Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone. Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone. More
I recently had a fantastic experience purchasing a car from Nellie Gonzalez at West Side Lexus. From the moment I walked in, she was welcoming, knowledgeable, and attentive to my needs. She took the time from Nellie Gonzalez at West Side Lexus. From the moment I walked in, she was welcoming, knowledgeable, and attentive to my needs. She took the time to understand what I was looking for and guided me through the entire process with patience and professionalism. Nellie made sure I had all the information I needed to make an informed decision and answered all my questions thoroughly. Her positive attitude and genuine passion for helping customers truly stood out. Not only did I find the perfect car, but the entire transaction was smooth and efficient. I felt valued as a customer and appreciated the exceptional service I received. I highly recommend Nellie Gonzalez to anyone in the market for a new vehicle. Thank you for making this experience so enjoyable! More
Lurie was great to work with, and west side Lexus was fair and professional. Good experience fair and professional. Good experience More
Talk to Doug over in the pre owned side if you're not in the market for a new vehicle. He's very knowledgeable and super easy to work with. I drove off the lot in under 3 hours with a great used car in my n the market for a new vehicle. He's very knowledgeable and super easy to work with. I drove off the lot in under 3 hours with a great used car in my name. No hassle. Finance dept. was top notch. All around, a great experience. More
Everything was great! Mr Middleton was thorough about everything and there with us through the whole way! Mr Middleton was thorough about everything and there with us through the whole way! More
Jessica was professional and good in the beginning. We chose to reserve a car, but when we came back for pickup our experience with her and the dealership drastically changed. They valued our trade We chose to reserve a car, but when we came back for pickup our experience with her and the dealership drastically changed. They valued our trade-in significantly lower than any other dealership we had been to. It was 3k lower than what minimum was for CarMax and 4k lower than what we had been offered at 2 other dealerships, even after showing proof of all three of these, they came up 1k, a complete insult. More
Took forever to get tinting and make ready completed. Also, technology overview was rushed and he stated that he would send us a YOUtube video, but he never did. Also, technology overview was rushed and he stated that he would send us a YOUtube video, but he never did. More