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Westside Lexus

Houston, TX

4.8
7,024 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,024 reviews

April 02, 2025

Great experience ! Everyone we worked with was very knowledgeable and easy to deal with. Would definitely recommend Jeffery Buyers and Westside Lexus. More

by AGGIESTHREE@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Westside Lexus responded

We're delighted to hear you had a great experience with Jeffery Buyers and the team at Westside Lexus! Thank you for recommending us, and we look forward to assisting you again in the future.

April 02, 2025

I absolutely had a great experience purchasing my vehicle. Thank you for this great opportunity! More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much, Denise!

April 01, 2025

Westside provided the best test drive and truly lived up the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In More

by Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Judy Patureau
2.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rueda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Westside Lexus responded

Thank you for sharing your experience. It's great to hear that the initial service and test drive met your expectations, but I'm sorry about the communication issues and inconvenience with financing. We strive for a seamless process, so it's disappointing to learn we fell short in this instance. Please reach out directly if you'd like further assistance or have any questions regarding your refund status; we're here to help resolve these matters promptly. Thank you, {James Breaux - General Sales Manager - 1 (281) 558-3030

April 01, 2025

An excellent experience in every way . Mr. Sharma was so helpful and explained the ordering of the car and once it arrived, how the car worked . More

by tucson1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Westside Lexus responded

We're delighted to hear that Mr. Sharma provided such helpful service during your experience at Westside Lexus! Thank you for sharing this positive feedback, and we hope you're enjoying your new car!

April 01, 2025

Shannon is very helpful and knowledgeable. Good communicator. He was actually recommended by a friend who recently bought a car from him and very pleased. More

by none
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Westside Lexus responded

We're delighted to hear that Shannon provided such helpful and knowledgeable service at Westside Lexus. It's great to know he came highly recommended, and we're thrilled you had a positive experience as well! Thank you for sharing your feedback with us.

April 01, 2025

Outstanding experience! Biggest regret was not buying a Lexus sooner. Sales department (Mike Nelson), made the buying experience a pleasure. More

by jpmuschalik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Westside Lexus responded

We're delighted to hear that Mike and the Westside Lexus team made your buying experience a pleasure! Thank you for choosing us, and we hope you're enjoying your new Lexus.

March 31, 2025

Lewis was extremely helpful, patient and informative in helping me find my car. He found my GX extremely quickly and I’m grateful for his help! More

by dheeraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Phan
Mar 31, 2025 -

Westside Lexus responded

We're delighted to hear that Lewis provided such helpful and informative service during your car search at Westside Lexus. Enjoy your new GX, and thank you for choosing us!

March 31, 2025

John is very friendly! I appreciate the time and effort John took to understand my needs and preferences, and finally help me get my dream car. Moreover, John is very knowledgeable , his demonstration a More

by Lmxwang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Westside Lexus responded

We're delighted to hear that John provided such a friendly and knowledgeable experience at Westside Lexus! It's fantastic to know he helped you find your dream car while making the process smooth and enjoyable. Thank you for sharing this wonderful feedback with us!

March 30, 2025

Joey Brussard and everyone else who helped us with the purchase were awesome! Very helpful and professional! We will definitely go see Joey again for future purchases! Madeleine and Bill Banks More

by Madeleine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Westside Lexus responded

Madeleine, we're delighted to hear that Joey and the team at Westside Lexus provided such a helpful and professional experience. We look forward to welcoming you back for future purchases!

March 30, 2025

Davis is an exceptional person. I called to the dealership to inquire about several of the models and the interest rates. Davis suggested and offered me the opportunity to visit t More

by KatinaThompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Westside Lexus responded

We're delighted to hear about your outstanding experience with Davis at Westside Lexus! It's fantastic that he was able to assist you in finding and receiving the perfect car. Enjoy your new ride!

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