Westside Lexus - Service Center

Service Westside Lexus is warm and welcoming. Everyone is polite and kind. Most importantly my advisor is knowledgeable. He takes time to listen and answer Westside Lexus is warm and welcoming. Everyone is polite and kind. Most importantly my advisor is knowledgeable. He takes time to listen and answer any questions I may have. More

The best. of the best. I was always seen very quickly. Everyone that works at the Collision Center is helpful especially with the coffee machine. :o) I can't begin to say I was always seen very quickly. Everyone that works at the Collision Center is helpful especially with the coffee machine. :o) I can't begin to say enough good things about my Service Representative, Mark Thomas. He was great. More

August Service I always have very prompt service, clear explanations of the service provided and flexibility when needed. I called in at the end of a day when my ca I always have very prompt service, clear explanations of the service provided and flexibility when needed. I called in at the end of a day when my car died three times and was told to "bring it in! We will figure something out so you have transportation!" More

90,000 Mile Service Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are add Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are addressed. More

Routine oil change Service was good, but I registered online for an oil change, but when I went to pay, I found out that a 40,000 mile check-up was performed. So, I had Service was good, but I registered online for an oil change, but when I went to pay, I found out that a 40,000 mile check-up was performed. So, I had to pay over $250 for the service. More

Collision Center The folks did an excellent job of repairing my fender after I damaged it in s parking lot. Mark Thomas kept me updated during the entire process and I The folks did an excellent job of repairing my fender after I damaged it in s parking lot. Mark Thomas kept me updated during the entire process and I am very pleased with the quality of the work. More

Excellent service, Great Customer service Since purchasing my vehicle I’ve only used Westside Lexus Service department, always fabulous. I plan to continue to have my car serviced here and wi Since purchasing my vehicle I’ve only used Westside Lexus Service department, always fabulous. I plan to continue to have my car serviced here and will purchase again More

Not very happy this time The car was not returned vaccumed which has never happened before . Also my service manager looked disinterested overall . Was having trouble finding The car was not returned vaccumed which has never happened before . Also my service manager looked disinterested overall . Was having trouble finding the tyre key lock after servicing but not much Interest was shown to help out . More

Satisfied Customer Very quick and professional. It was a very easy process to schedule my appointment. I was greeted immediately when I drove in and was given instructi Very quick and professional. It was a very easy process to schedule my appointment. I was greeted immediately when I drove in and was given instructions on where to meet my service advisor. Easy process. More

Professional, comfortable and stress free services for car m Chris Nemoto is a pleasure to deal with. He took care of rental car right from his desk (a beautiful 2018 brand new RX350) and even noticed that the i Chris Nemoto is a pleasure to deal with. He took care of rental car right from his desk (a beautiful 2018 brand new RX350) and even noticed that the inspection could be done within the 90 day window. Car was ready when promised. Awesome service More