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White Bear Acura Subaru
Vadnais Heights, MN
7,079 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,079 reviews
July 31, 2020
Re-call Service Even though I had to bring it back for a second time for the notice, the employees were polite, friendly and attended to me quickly, with masks and di Even though I had to bring it back for a second time for the notice, the employees were polite, friendly and attended to me quickly, with masks and distancing appropriate for this time. I also think they seem to work together as a team in terms of getting things taken care of, getting the loaner car ready and having my car clean and ready to go when I returned. More
by SAMNMARG0
Verified CustomerEmployees Worked With
July 31, 2020
Sam was extremely helpful and knowledgeable! We couldn't be happier. Answered all our questions without a doubt. We are happy outback owners! Totally recommend be happier. Answered all our questions without a doubt. We are happy outback owners! Totally recommend More
by sall_yang94
Employees Worked With
Sam Basho
July 31, 2020
I complained to the dealership already, no response I have already spent 2 hours communicating my dissatisfaction to your survey and directly to the dealership in response to an email I received from th I have already spent 2 hours communicating my dissatisfaction to your survey and directly to the dealership in response to an email I received from them. It is what it is. More
by DOMEKIDS
Employees Worked With
I have no idea. Read my email from about a month ago. It has all the details.
July 30, 2020
Great Experience Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. I have been a loyal customer for over 10 years. More
by Louise45
July 30, 2020
I went in for a scheduled maintenance appointment. They were wonderful very nice and helpful. On time and very professional!! I would recommend this dealership! were wonderful very nice and helpful. On time and very professional!! I would recommend this dealership! More
by austinsarah955
Employees Worked With
Manya Love
July 30, 2020
Very good customer service Knowledgeable sales staff, great finance dept. made buying our new car effortless. This is our 3rd Subaru and we have always been happy with White B Knowledgeable sales staff, great finance dept. made buying our new car effortless. This is our 3rd Subaru and we have always been happy with White Bear Subaru More
by GEMGIRLZ2000
July 29, 2020
Car still idles rough 2019 Forester gone in twice for rough ideal. Still not fixed. Would like to sit in car with mechanic and have them tell they indeed feel the same ro 2019 Forester gone in twice for rough ideal. Still not fixed. Would like to sit in car with mechanic and have them tell they indeed feel the same rough idle when not in "Park" More
by ANDREW Flanders
Employees Worked With
it would be a mechanic, not the service guys that customers speak with
July 29, 2020
Great car with no haggling I had a very specific vision for my next car, down to the color. I had done a bunch of research and found the exact car of my dreams for way less than I had a very specific vision for my next car, down to the color. I had done a bunch of research and found the exact car of my dreams for way less than I was seeing at other dealers. I scheduled an appointment for a test drive that morning and by the afternoon, I was driving off in a new car. The process was easy and everything was explained to me plainly. Of course buying a car is stressful, but the dealership and Alex were the least stressful parts. More
by JessicaW
Employees Worked With
July 29, 2020
Service is great at dealership, I had no issue to describe I was not completely satisfied with service, cost, and completed work at time promised!! describe I was not completely satisfied with service, cost, and completed work at time promised!! More
by jerrym
Employees Worked With
Jake Buckles
July 29, 2020
Top-Notch Service Had a catalytic converter go out on my 2013 Outback at about 100,000 miles and paid to have it replaced. Within 10,000 miles it failed again and was o Had a catalytic converter go out on my 2013 Outback at about 100,000 miles and paid to have it replaced. Within 10,000 miles it failed again and was out of warranty. White Bear Subaru replaced the catalytic converter at no charge. "just doing the right thing" is a credibility to the integrity of the employee's, their leadership and the Subaru organization as a whole. White Bear Subaru has earned my continued business. More
by Steve
Employees Worked With
Service: Jeremy, Matt Hanson
