White Bear Acura Subaru

All the alarm lights were on - I just stopped in without an appointment - they told me later that day what it was and had it worked on by the next day. Great service! an appointment - they told me later that day what it was and had it worked on by the next day. Great service! More

Although I would recommend the dealership, I was a little disappointed with a few things. The gas tank was left almost completely empty (I notified my sales rep who had a check sent to me which was much appr disappointed with a few things. The gas tank was left almost completely empty (I notified my sales rep who had a check sent to me which was much appreciated). Additionally I have no record of when the oil was last changed as their was no sticker on the windshield. More

Great customer care Backstory: I had my Crosstrek in for a 60,000 service (approx $1500) and asked them to check on a low idle sensation I'd been experiencing. I picked u Backstory: I had my Crosstrek in for a 60,000 service (approx $1500) and asked them to check on a low idle sensation I'd been experiencing. I picked up my car a day later and although they didn't find anything in particular related to the low idle, swapping out spark plugs (miss-firing) may solve the issue. Drove the car for the next 7-10 days and was still experiencing a low idle (stop lights & stop signs) so I made another appointment; Nicole set me up with a loaner car - super convenient. Dropped off my car, described the issue again (I have been through a couple tanks of gas in the last month). They let me know it would be about $150 for the diagnostic and they'd let me know if they found anything. Unfortunately, without delving deep into the engine (no check engine light - no codes to reference) I opted to pick it up and see just see what happens. I expected to pay the invoice when I picked up the car - diagnostic fee - but there was no charge on this occasion. Review: This is my second Subaru with Luther White Bear. I really appreciate the communication and efforts from the entire service team. Every interaction is professional. They provide great customer care that fosters long-term customer relationships. More

My representative, Brandon, was nice. In this time of Coronavirus, I was pleased that they wore masks. I liked the 5 day return policy because I had to use it. It was not the right fit for me. Plus due t Coronavirus, I was pleased that they wore masks. I liked the 5 day return policy because I had to use it. It was not the right fit for me. Plus due to circumstances at the dealership, there was problems with the vehicle and I didn't feel confident in buying the vehicle. More

This was my 1st experience with White Bear Subaru, although they highly recommendedby my daughter. I was unhappy with my last Subaru dealership, Morrie's Subaru in Brooklyn Park, and really hoping to although they highly recommendedby my daughter. I was unhappy with my last Subaru dealership, Morrie's Subaru in Brooklyn Park, and really hoping to stay in a Subaru. The salesmen, finance department and the sales manager were great and made it happen! I highly recommend them based on the experience I've had so far. More

all parties were interested in making a deal Fast, friendly and efficient service. I was in and out much faster than I expected. Sam was very helpful in explaining all the new safety features. Fast, friendly and efficient service. I was in and out much faster than I expected. Sam was very helpful in explaining all the new safety features. More

excellent service, nice staff, comfortable waiting area, and everyone had masks on excellent service, nice staff, comfortable waiting area, and everyone had m service, nice staff, comfortable waiting area, and everyone had masks on excellent service, nice staff, comfortable waiting area, and everyone had masks on thanks More

Very good experience. I feel very pleased to the overall process. The sales person is very customer friendly and makes him trustful. At the end, I accepted all his recommen I feel very pleased to the overall process. The sales person is very customer friendly and makes him trustful. At the end, I accepted all his recommended items. More

excellent the visit was great,salesman and finance people were very friendly and helpful. not much for writing but you need at least 25 words looks like this wi the visit was great,salesman and finance people were very friendly and helpful. not much for writing but you need at least 25 words looks like this will do it. thanks Dale Tuma More

Glass Repair My windshield needed replacing due to large crack. This also involved re-installation of the Eye Sight Function. I was extremely happy with the pro My windshield needed replacing due to large crack. This also involved re-installation of the Eye Sight Function. I was extremely happy with the process and the outcome. The repair staff clearly explained the work that world be completed and the approximate time involved. I did use a loaner car for several hours and did also spend time in the waiting area. Everyone wore masks which I appreciated. The completed work was excellent. I did have one follow-up question about the newly installed glass. I placed a call the the technician was able to answer my question right away. More