
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Good people; questionable Extended Service policy Very good experience w/ Sales and Service staff. Not so much w/ Finance: had confounding electrical problems shortly after taking delivery (suspecting Very good experience w/ Sales and Service staff. Not so much w/ Finance: had confounding electrical problems shortly after taking delivery (suspecting possible operator error, or parasitic drain- didn't dream a bum battery would be left to power the most beautiful/fancy car I've ever owned (and probably the last car I'll buy in my lifetime). Spent the cold weather w/ my battery charger almost always strapped up- didn't dare take it on the road and get it marooned somewhere on a distant car lot. A new n/c battery was recently installed- thank you very much !! I suggested it made good sense, and good Luther policy to revise my Extended Service contract to offset the exteded time my vehicle was out of commision sitting on my parking pad. As I understand, Luther would not make this adjustment. (Note: I'm a senior. Were I 50 years younger this saga would have moved along more quickly- I was a bit more busy and movin' faster when I was in my 30's). More
Excellent Service Recently had a "Recall Notice" on my Subaru Legacy for an issue with the Steering Wheel Airbag. Mr. Greg Nichols was the Service Advisor that initiate Recently had a "Recall Notice" on my Subaru Legacy for an issue with the Steering Wheel Airbag. Mr. Greg Nichols was the Service Advisor that initiated and managed the :Recall" service. Mr. Greg Nichols was very competent and exhibited a great demeanor. He kept me abreast of the process and time frame which passed rather quickly. I was impressed that he was strictly about the business at hand and did not attempt to foist any other services towards me beyond what I was there for. That is commendable and appreciated. More
I hadn’t planned on actually purchasing my Subaru yesterday when I stopped by White Bear Subaru, but the salesman, Moe Hawili, was so personable, helpful and friendly, and the finance manager I worke yesterday when I stopped by White Bear Subaru, but the salesman, Moe Hawili, was so personable, helpful and friendly, and the finance manager I worked with was so flexible and accommodating, that I decided to go ahead and buy the car on the spot. I had an appointment already scheduled at another dealership the following day which is closer to where I live, but I decided I wanted Moe and White Bear Subaru to get my business. I can’t say enough good things about the dealership or this particular salesman. I highly recommend both of them to anyone in the market for a Subaru. More
Great Team Everyone I have worked with at White Bear Acura Subaru have been very kind, personable, professional and detailed. This is the only place I have my ca Everyone I have worked with at White Bear Acura Subaru have been very kind, personable, professional and detailed. This is the only place I have my cars serviced over the past 14 years since I moved back to town. Have never been disappointed and my cars have worked extremely well. they are proactive and helpful for what needs to be done safety wise and this has been important for me as a mother to a daughter who drives quite a bit on freeways and in the winter months, back and forth to St Cloud and wherever. I worry much less. Thank you all! More
Oil change done to perfection. From setting the appointment to the final explanation of service, my experience was top notch. Tonglee's knowledge, professional service and friendli From setting the appointment to the final explanation of service, my experience was top notch. Tonglee's knowledge, professional service and friendliness was awesome. Thanks for the excellent care. More
The dealership has had shown excellent customer service from day one. Highly recommended to make a purchase from them. Subaru family is one of a kind. from day one. Highly recommended to make a purchase from them. Subaru family is one of a kind. More
Easy, fast and knowledgeable. I had previously gone to another dealership, where the salesman was horrible and didnt know his product. I was so pleased to find the exact opposite I had previously gone to another dealership, where the salesman was horrible and didnt know his product. I was so pleased to find the exact opposite at WBL Subaru. Matt Fox was easy to work with and knew the answers to every question I asked. He wasnt pushy and was a pleasure to work with. I would definitely recommend him and WBL Subaru. More
No communication with management. Don't waste your time here I bought a car unseen over the internet because I live in Washington and thought I could trust a White Bear car dealership being that I have heard of I bought a car unseen over the internet because I live in Washington and thought I could trust a White Bear car dealership being that I have heard of it from all the way over here and boy was I wrong. The pictures and the scrolling informational about the car didn't match the car I received. I tried getting a hold of Mr. Knutson who I believe is the GM of the dealership but he is too busy to reach out to his customers because apparently once they receive your money there are much to busy to find out if you are happy with the purchase. I believe I will go on yelp and other platforms to warn people about the no communication you get from these people. Don't waste your time or money here. More
I am very pleased with the service team at White Bear Subaru. I always have my cars serviced where I purchase them. I know they know the cars better than anyone! I like the continuity of care. I have bee Subaru. I always have my cars serviced where I purchase them. I know they know the cars better than anyone! I like the continuity of care. I have been very pleased with my vehicle’s service. I would recommend them to anyone. More
Had a funny noise occurs on my RDX. Called service to see when I could bring it in to get it checked out as well as routine service. I could bring it in the same day. James the service rep assisted me and ke when I could bring it in to get it checked out as well as routine service. I could bring it in the same day. James the service rep assisted me and kept me up to date on what was going on. Car ready to pickup the same afternoon plus washed and vacuumed. Great service thank you! . More