Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
White Bear Acura Subaru
Vadnais Heights, MN
7,087 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,087 reviews
December 28, 2018
Love this dealership! Nothing but positive experiences here! From the cool cats in service, to Landon in finance, to the fabulous Matt Fox in sales, the crew members at Whi Nothing but positive experiences here! From the cool cats in service, to Landon in finance, to the fabulous Matt Fox in sales, the crew members at White Bear are hard working, low-key, flexible and super knowledgeable. Plus, the customer/client hospitality areas are luxe: especially the brownie bites and beverages, comfortable seating and tech-friendly work spaces. These are my people and WB Acura Subaru is my place! More
by saint paul brenda
Verified CustomerEmployees Worked With
Other Employees :
one awesome guy in service who owns an orange crosstrek he had custom painted? he was great and loved talking about crosstrek with me, Matthew Fox, Matt Hanson
December 28, 2018
very prompt and accurate Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just che Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just checked someone More
by RPFRENETTE
Employees Worked With
December 28, 2018
Excellent service, Excellent Staff I made the appointment by phone, asked for a loaner car, and actually got scheduled within two days, in spite of the Christmas holiday. When I arrive I made the appointment by phone, asked for a loaner car, and actually got scheduled within two days, in spite of the Christmas holiday. When I arrived Dec 26, they were ready for me. The loaner was a brand new 2019 Outback with only 15 miles on it, and it was all ready to go. They promised that the service would be complete by 3 PM, but at 1 PM, I got a call saying they were finished. Picking up the car and turning in the loaner was a breeze. Greg Nichols was friendly and knowledgeable, and easy to work with. More
by johnthomas01
Employees Worked With
December 28, 2018
Oil consumption problem Was miss lead by Subaru of White Bear as I was told Subaru of America would replace the short block at no cost to me due to the Class Action Lawsuit. Was miss lead by Subaru of White Bear as I was told Subaru of America would replace the short block at no cost to me due to the Class Action Lawsuit. However, Subaru of America refused to pay the full cost to fix the defective engine. I am pursuing legal action. More
by SMSHOREVIEW
Employees Worked With
December 28, 2018
Purchased an Outback by the help from Jacob Hewson. Jacob provided nice and professional service and helped us bought the best vehicle we like, which also fit our budget plan and family needs. Thank Jacob provided nice and professional service and helped us bought the best vehicle we like, which also fit our budget plan and family needs. Thank you! More
by gvgliu
Employees Worked With
December 27, 2018
Excellent as usual Have always received great service on timely basis. Comfortable waiting area. Four wheel alignment is great for maximizing tire wear.Car wash is added Have always received great service on timely basis. Comfortable waiting area. Four wheel alignment is great for maximizing tire wear.Car wash is added bonus More
by Anralad
Employees Worked With
Peng Lee
December 27, 2018
Positive experience I bought a used car here and the experience was quick, hassle free and I was treated with respect. Thanks for making the purchase so easy. I bought a used car here and the experience was quick, hassle free and I was treated with respect. Thanks for making the purchase so easy. More
by sidda3
Employees Worked With
Scott Andrews
December 27, 2018
Generally good but major miscommunication the service would have been great if I had been picked up on time by the shuttle. There was a major miscommunication and I was left in the cold for 3 the service would have been great if I had been picked up on time by the shuttle. There was a major miscommunication and I was left in the cold for 30 min. The advisor offered a free oil change for the trouble. I hope that will be honored. More
by jlinbeckermd@gmail.com
Employees Worked With
Nena Larson
December 27, 2018
Satisfactory customer service I was visiting repair service for a recall. They waited for me very expeditiously. I was informed of the process. They finished the job sooner than e I was visiting repair service for a recall. They waited for me very expeditiously. I was informed of the process. They finished the job sooner than expected. I was very satisfied with their service. More
by jianwei_chrom
Employees Worked With
James Burton
December 26, 2018
excellent service Excellent customer service. Love my new car. Yvonne V was great in helping me decide which trim and option to go for. Will come back for maintenance. Excellent customer service. Love my new car. Yvonne V was great in helping me decide which trim and option to go for. Will come back for maintenance. thanks! More
by chchan
Employees Worked With
