White Bear Acura Subaru

Fast friendly service. My purchasing experience with Alex was awesome. He assisted me in finding the exact vehicle I have been hoping for. The loan officer was great as well My purchasing experience with Alex was awesome. He assisted me in finding the exact vehicle I have been hoping for. The loan officer was great as well and I am truly delighted I chose your dealership! More

Service Dealership is amazing in service and follow up. Always a pleasure to deal with this dealership the expertise of the workers makes me feel safe Dealership is amazing in service and follow up. Always a pleasure to deal with this dealership the expertise of the workers makes me feel safe More

Solving oddball problems I had a strangely-behaving display in my Outback, and of course it wouldn’t act up when I brought it in. Regardless, the staff listened to my descript I had a strangely-behaving display in my Outback, and of course it wouldn’t act up when I brought it in. Regardless, the staff listened to my description and arranged to have it replaced under warranty. It was done quickly, and White Bear Subaru has gone all out to make their waiting area great! More

Good service, responsive to questions Peng was fast and efficient but at the same time he listened and took time to resolve some questions I had. I appreciate the great service! Peng was fast and efficient but at the same time he listened and took time to resolve some questions I had. I appreciate the great service! More

Prompt Service I needed review of oil consumption. No appointment but I got in right away. Very friendly service rep. who took care of me and made sure he understood I needed review of oil consumption. No appointment but I got in right away. Very friendly service rep. who took care of me and made sure he understood the problem. Issue was identified and a fix was implemented. Currently, I am monitoring the situation to ensure that the problem does not come back. Car was throughly cleaned before I left the service center. A very nice touch!! More

Satisfactory service My immediate service was great, they followed up on a vehicle that I was interested in prometly and got me a showing the next day. They weren’t extrem My immediate service was great, they followed up on a vehicle that I was interested in prometly and got me a showing the next day. They weren’t extremely pushy during the showing process which was nice. But once I decided to go through with the vechicle I feel there service dropped down immensely. They didn’t tell me about there warenty, or the rewards card they offer. I emailed about a minor concern for the car and never heard back. The follow up was disappointing after I purchased the vehicle. They also didn’t fill the fluids before purchasing the vechicle for example the coolent and windshield wiper. I will say it was nice have a dealership that nagotiated at least alittle bit on their prices. More

Steering Pull and engine noise I discribed the discrepencies to Luke as best I could. The Tech didn't think it needed an aligenment as I had authorized. He moved tires around 3 time I discribed the discrepencies to Luke as best I could. The Tech didn't think it needed an aligenment as I had authorized. He moved tires around 3 times to prove that it was a tire defect and not alignment. The Tech also trouble shot the noices and came up with three. He fixed the heat shields temporarily and pointed out a hole in the muffler. The other noice was coming from the main belt and tentioner. I authorized replacement. I am very impressed with how well the car is running now and for the Tech taking the time to figure out the steering problem when he could have just done an alignment and sent it out the door. Thanks to Luke and the Tech. More

You took care of everything I have an ongoing problem with my car using oil. After putting me on a consumption test it was determined the lower half of the engine needed replace I have an ongoing problem with my car using oil. After putting me on a consumption test it was determined the lower half of the engine needed replacement. Work was done quickly with a loaner car being provided. So far so good. Painless. More

Jose was awesome to deal with After searching a 500 mile radius from my home near St Louis I found the perfect vehicle at White Bear. The process was painless and I flew in to pic After searching a 500 mile radius from my home near St Louis I found the perfect vehicle at White Bear. The process was painless and I flew in to pick up my car after some email correspondence. Jose picked me up from the airport personally and in less then 15 minutes after arriving at the dealership, I was on my way back home. Thanks for making the process painless! More

Excellent attention and very efficient service. Thank you Took my MDX to correct an alignment issue. They check everything, alignment was okay, but they test drive before return the car to me and observed tha Took my MDX to correct an alignment issue. They check everything, alignment was okay, but they test drive before return the car to me and observed that the problem still was there. They check the tires and on of them was with defect. They replace it in warranty and fix the problem. Very good job. More