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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,087 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,087 reviews

April 10, 2018

Oil change and infotainment upgrade While the oil change was done promptly the infotainment upgrade took over 2 hours and I was not kept informed about the process. At the beginning I as More

by 1stsubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Excellent work and attitude. My first time at this dealership and service center with my Forester, and it was for what I thought would be a very long appointment. It wasn’t. All w More

by jncjorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you for taking the time to provide feedback and writing a great review.! Your satisfaction is very important to us. We look forward to working with you again!- White Bear Subaru Team

April 10, 2018

Jordan provided us with excellence and professionalism Several repairs/adjustments required attention and/or replacement. Jordan handled all details with integrity, honesty, and excellent customer servic More

by SHARON.L.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sprandel
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you Sharon! We appreciate hearing from you about your experience. Please don't hesitate to reach out if there is anything that would make your experience even better! - White Bear Acura Team

April 10, 2018

The Best Time purchasing a car! Mark Samuelson was the first on the internet who reached out when I put out an inquiry. So glad he did. I wasn’t sure what I wanted, so he had his wor More

by alimric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Samuelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very very nice and important man I’m sure offered me something to drink or eat, was very nice., Karl Gunderson
Apr 11, 2018 -

White Bear Acura Subaru responded

Congratulations on your new Subaru! and thank you for the wonderful review! Be sure to schedule your Encore Delivery to review all the features of your new car. We hope to see you again soon! - White Bear Subaru Team

April 10, 2018

Great! We were treated to friendly attention to our purchase. So far so good driving vehicle, still need to learn all the dashboard thingsl.Thanks so much More

by sswillenbring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chi Vang
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you for the great review! We appreciate the feedback. Please don't hesitate to call or stop in with any questions. We also have an Encore delivery program to help you with all the features of your new car once you've had some time in it! We look forward to your next visit! - White Bear Subaru Team

April 10, 2018

42K Oil Change I was due for my 42K oil/filter change and was able to make the appointment the day before online, which I love and prefer doing. Making the appointm More

by nhoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you for the 5 star review! We appreciate your business the time taken to provide feedback. We look forward to your next visit! - White Bear Subaru Team

April 09, 2018

Good service James was very helpful and let me use a loaner while my 2013 Outback was getting its 90,000 mile maintenance work done. Very professional and friendly More

by Gordo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Burton
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you for taking the time to provide feedback! We appreciate you business and the five stars! We look forward to working with you again! - White Bear Subaru Team

April 09, 2018

Prompt and considerate Work was promptly completed including clear descriptions of what is needed and what was done while enjoying a well equipped and spacious waiting room. More

by Joanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burton
Apr 11, 2018 -

White Bear Acura Subaru responded

Thank you for the 5 stars and taking the time to share your experience. Please contact us if you have and questions. We hope to see you again! - White Bear Subaru Team

April 09, 2018

Expensive Customer service is good, but $600 for 15K service. Ridiculous. I had this on a previous car couple of years ago and it was less. More

by SD.NEILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April 09, 2018

Great service Courteous and prompt service. Sam Basho was very knowledgeable in helping me choose the right car and a pleasure to work with. I would definitely buy More

by JOELDDAVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho
Apr 11, 2018 -

White Bear Acura Subaru responded

Congratulations on your new Subaru! Thank you for the wonderful feedback. Please reach out to us if there is anything you need to enjoy your new Subaru!- White Bear Subaru Team

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