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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,922 Reviews
Call Service Center (651) 481-7000

3,922 Reviews of White Bear Acura Subaru - Service Center

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November 10, 2021

appreciate the service i will be back for the friendly service keep smiling hope to see you again More

by DDAGESTAD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Vollman
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Nov 12, 2021 -

White Bear Acura Subaru responded

We look forward to seeing you again! Thank you for your support!

Helpful
November 10, 2021

I have purchased several vehicles here -- and waiting for my next (have a down payment). Always decent service. More

by ustjim76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
November 05, 2021

Outstanding customer service. Diagnosed problem, and repaired in a timely fashion. Nena and John had great people skills! White Bear Aura is fortunate to have Nena and John working for them! More

by Al4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mens, John, Jake Buckles
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Nov 08, 2021 -

White Bear Acura Subaru responded

We're glad Nena and Johnson were able to fix the problem and get you back on the road in a timely manner. Thank you for your support!

Nov 08, 2021 -

Al4 responded

Yes, problem fixed in a timely manner! Great professional employees!!

Helpful
November 05, 2021

Horrible experience with the lazy lying service manager Luke. All he cares about is taking every penny out of the customers wallet. Go work for tires plus Acura's too go for him. More

by yigvwj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Leth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
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Helpful
November 05, 2021

I had a problem with bluetooth messaging. The service department was very responsive and fixed it quickly. More

by KYLERNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Peng Lee
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Nov 08, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to fix your Bluetooth problem. Thank you for your support!

Helpful
November 05, 2021

All of the employees in the service department are polite and professional. They treat customers as they would like to be treated. More

by RLBORSETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peng Lee
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Nov 09, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your support!

Helpful
November 02, 2021

Good customer service and helpful. I like the video sent to diagnose the car problem. More

by YOUA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hanson
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Nov 05, 2021 -

White Bear Acura Subaru responded

We're glad everything went well for you! Thank you for your support!

Helpful
November 01, 2021

Service staff was pleasant and helpful. The electrical issue took some searching to track down but they found and fixed it. More

by karainford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to track down the electrical issue! Thank you for your support!

Helpful
November 01, 2021

Amazing staff! Very professional and great communication. I have not abs will not bring my car anywhere else for service/repair. More

by Kris Solheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they've set a standard for you going forward. Thank you for your support! We look forward to working with you again in the future!

Helpful
October 31, 2021

We had a problem with mice chewing through the transmission wiring harness. Since I didn't know what the problem was, I wasn't able to get pre-approval from my insurance company. The adjuster, who More

by DAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
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