White Bear Acura Subaru - Service Center

Our service experience was first-rate. We were able to schedule an appointment for a convenient time and then adjust that appointment by a few minutes when we arrived late on the day (we live over an hour schedule an appointment for a convenient time and then adjust that appointment by a few minutes when we arrived late on the day (we live over an hour away and sometimes experience road delays). Staff were friendly and accommodating. All employees wore masks and practiced social distancing while good protocols were in place to minimize contact during the COVID-19 pandemic. Our service went smoothly and quickly, and we were able to relax comfortably in the waiting area and later in the showroom during our appointment. The complimentary car wash was appreciated. We travel a considerable distance and spend extra time in servicing our Subaru vehicle with Luther due to the high standards and professional practices of the service department. Thank you! More

Great shop, friendly tech service advisor, quick and correct service. Spent some time with a new car sales representative, also very helpful and kind. Great experience. correct service. Spent some time with a new car sales representative, also very helpful and kind. Great experience. More

Top personnel. They have always been extreemly helpful. Even with my dumb questions. James Burton has handled my auto (acura) service promptly and willing to extend himsef to get-the-job done. Also, promp Even with my dumb questions. James Burton has handled my auto (acura) service promptly and willing to extend himsef to get-the-job done. Also, prompt in finding me when I've been elsware in the dealership. Your people are tops. I'd give them gold star ratings. Your parts department personnel have always been helpful in answering my questions. More

Service was quick to greet me. The work was done ahead of my expectation. All of the employees appeared to be happy. Great job during these tough times. my expectation. All of the employees appeared to be happy. Great job during these tough times. More

Fast service and professional people! My RDX gets it’s maintenance there. They tell me what I need and don’t try to upsell me stuff I know I don’t. maintenance there. They tell me what I need and don’t try to upsell me stuff I know I don’t. More

I have no reason to complain about the service I have received at my last visit. That is why I am giving the service 5 stars. received at my last visit. That is why I am giving the service 5 stars. More

The personnel are polite and knowledgeable. Very high marks for time and notifying me the client of what is going on and explaining what is needed. Car washed and ready to go. marks for time and notifying me the client of what is going on and explaining what is needed. Car washed and ready to go. More

The service rep was awesome and very helpful. A little expensive, but I am good on my maintenance for a while! Didn't take long either! expensive, but I am good on my maintenance for a while! Didn't take long either! More

Leasing was a breeze and my salesperson, Chris Her, was exceptionally pleasant to work with. Service has been good (offering valet during Covid is a big plus for me). A bit disappointed that I have to us exceptionally pleasant to work with. Service has been good (offering valet during Covid is a big plus for me). A bit disappointed that I have to use valet though...would prefer to be able to talk with a service rep before work begins. I will definitely lease at this dealership again. More