White's Honda of Lima - Service Center

Things went great until I got car home and noticed paint had/has imperfections in it. The stories I was told and process to get fixed was unbelievable. I still have the car with imperfections, but buyer b had/has imperfections in it. The stories I was told and process to get fixed was unbelievable. I still have the car with imperfections, but buyer be ware is a true statement. I was given a rental car for the 2 different times my car had to go back to shop. Second one smelled of cigarettes so bad More

We have used Honda of Lima for decades for sale and services. Quality service and hospitality are their ways of business. services. Quality service and hospitality are their ways of business. More

I was only about 15min, it was very quick and resolved my issue. Very courteous. Service representative thank you issue. Very courteous. Service representative thank you More

On time in taking vehicle for repairs. Explained still under warranty and would be taken care of Explained still under warranty and would be taken care of More

Very Frustrated, came in for scheduled oil change and tire rotation, reception was great, communication was great, but after 45 min communicated that we should have a tire rebalance with the rotation, th tire rotation, reception was great, communication was great, but after 45 min communicated that we should have a tire rebalance with the rotation, then came back 1/2 hour later ans was told the balancing maching broke, that tires would need to be transported to the service facility across the lot. apreciate the hard work getting it all cone but sure seems like it took along time to get a oil change and tire rotation completed in over 2 hours! More

Sam Delgado went WAY above and beyond to make sure that I was taken care of. You are very lucky to have him! was taken care of. You are very lucky to have him! More

Service was quick, easy, and efficient! Brett I believe was his name was very kind and friendly. Brett I believe was his name was very kind and friendly. More

Everyone in sales and service did everything they could to make sure the experience I had there was good. to make sure the experience I had there was good. More

Minus having to come back the next day because the parts dept. ordered the wrong part a second time it was great serviceadvisor went out of his way to make me happy dept. ordered the wrong part a second time it was great serviceadvisor went out of his way to make me happy More

Very friendly staff. Tyler Hepp is exceptional. Appreciate the nice shuttle driver as well. . Tyler Hepp is exceptional. Appreciate the nice shuttle driver as well. . More