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White's Toyota of Lima

Lima, OH

4.6
2,491 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,491 reviews

November 20, 2025

The service is great and they are very informative I was with my sister as she was looking to buy a new vehicle the service department took my sienna in early for service. We were both done at the same tim More

by jdkremer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley Long
November 15, 2025

All went well ! Nice waiting room and Josh was super nice! Coupons always help I would definitely return More

by GNUNGESTER2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Met with sales rep, drove a vehicle and liked but wanted to find one in my price range so sales rep spent time with me to find what I liked. He found the right vehicle and within 24 hours we owned a beautif More

by schroluc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Smith, Karys Jones, and person completing paperwork
November 02, 2025

My appointment was at 8am and I was there about 10 minutes early. I was only having my tires rotated and a light bulb changed and it took almost 90 minutes. The service is fine there but it consistent More

by Nancydaz
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2025

top rated car buying experience. ....enjoyed everyone who helped with the process, it was a breeze, very friendly and professional at the same time......hope the vehicle lives up to t More

by spikeajw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
October 24, 2025

very happy with the sales rep. This is my third toyota from here and will plan on fourth when the time comes More

by TERRYSTONER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

I purchased my car from this dealership and have driven the 60 miles back to have my car serviced because of their professionalism, communication and kindness. You are not a number; you are their number o More

by Maumee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

The Service Department stated that they did try to find the source of my complaint, but to no avail. More

by ALVASD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
September 25, 2025

Knowledge employees. They are kind and helpful. Have our second vehicle from George, and if we're in the market again will definitely work with him. More

by dlammers52
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Very friendly. They worked hard to get me in a payment I could afford without it being too painful on my budget. More

by pryec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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