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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

August 17, 2016

Did not honor coupon even though the service agent new The problem stems from service hours that do not accommodate most peoples work schedule. I had my son take my car in for a routine oil change and tir More

by JBunch66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leeland Lauvray
Sep 01, 2016 -

White's Toyota of Lima responded

Jbunch66, we are sorry to hear about your experiences in our Service Department. We strive to offer our customers a better experience and it is disappointing to hear that we did not deliver. Please let us know what we can do to make things right with you. We are always working to improve ourselves as a dealership.

August 17, 2016

Easy purchase experience I purchased a new Red Accord Sport as part of the Honda retiree program, the salesman was very knowledgeable of the program and helpful in securing th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

White's Toyota of Lima responded

Mike, thank you for the five star review! We are very pleased to hear that our team was able to make your purchasing experience easy! Congratulations and enjoy your new Accord Sport! Thank you for choosing Allan Nott.

August 17, 2016

Oil change and recall I love bringing my car to Allan Nott. Everyone is so nice and welcoming. They treat you like family. It's nice to know your vehicle is in good hands. More

by Megan Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

White's Toyota of Lima responded

Megan Martin, thank you for the five star review! We strive to offer our customers a better experience and it is extremely important to us to make everyone feel like part of the family! It is so awesome to hear that your grandparents kept their vehicle in the family and we promise to always take great care of it for you! Thank you for choosing Allan Nott.

August 16, 2016

very good dealership I purchased my 2016 pilot ex leather/navi on the phone from my Condo in Florida, picked it up and ready to go with options installed 10 days later. Sa More

by randy from fla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Youngpeter
Aug 17, 2016 -

White's Toyota of Lima responded

Randy from Fla, thank you for the five star review! We are excited to hear that Mark was able to get all of the options installed and get your Pilot ready to pick up quickly. Thank you for making the trip up to see us from Florida, we greatly appreciate it! Thank you for choosing Allan Nott.

August 13, 2016

Great experience Simple and easy car buying. No pressure and all staff friendly and knowledgeable about the products. Would definitely recommend to friends and family More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Jason Miller, Ben Harshbarger, Caitlin Burden
Aug 15, 2016 -

White's Toyota of Lima responded

Robin, thank you for the five star review! We strive to offer our customers a better experience and it great to see that our team delivered! We are very happy to hear that purchasing your vehicle with us was simple and easy. Thank you for your recommendation and thank you for choosing Allan Nott.

August 05, 2016

Great Service! My experience this week at Allan Nott was excellent. I'm not just saying that . . . I had the opportunity to have another family vehicle serviced at a More

by Lee Stockhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember - sorry!
Aug 08, 2016 -

White's Toyota of Lima responded

Lee Stockhaus, thank you for the five star review! We are very excited to hear of your great service experience! We do things differently because we believe that a better experience for each of our customers is extremely important. Welcome to the Toyota and Allan Nott family! Thank you for choosing Allan Nott.

August 05, 2016

Wonderful Experience We purchased a Toyota Camry from Steven Cox. He was very patient with us, as it took awhile to make a decision on just the right vehicle for our need More

by Tjbockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

White's Toyota of Lima responded

Tjbockey, thank you for the five star review! We also want to thank you for being our 1,000th dealership review! Steven is a very patient salesperson and he makes sure that his customers get into the right vehicle for their needs. It is great to hear that Tom and Matt also made the rest of your experience a positive one! Enjoy your new Camry! Thank you for your recommendation and thank you for choosing Allan Nott.

August 04, 2016

Outstanding car-buying experience. We would highly recommend Steven Cox and Allan Nott Honda. The Accord was exactly what were were looking for, the price was negotiated with Steven by More

by Findlay Couple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

White's Toyota of Lima responded

Findlay Couple, thank you for the five star review! Steven is one of the greats and he strives to offer his customers a better car buying experience. It sure sounds like he delivered! We are very happy to hear that your new Accord is exactly what you wanted! We will make sure Steven sees this review. Thank you for choosing Allan Nott.

August 03, 2016

Awesome Experience We needed a new car and knew what we wanted. Jon didn't waste our time trying to sell us something we didn't want or need. Truly appreciated that! We More

by johnpaula1986
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Burden
Aug 04, 2016 -

White's Toyota of Lima responded

Johnpaula1986, thank you for the five star review! It is great to hear that Jon, Matt and Caitlin made your experience with us awesome! We are very happy to hear that you got to drive away with the exact vehicle that you wanted. Thank you for the recommendation and thank you for choosing Allan Nott.

August 01, 2016

Great service!! Excellent service, quick and they explain what they did and if there are any other problems with your vehicle. Very clean facility and very friendly. More

by Cartwright, Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

White's Toyota of Lima responded

Tina Cartwright, thank you for the five star review! Our Service Department prides itself on providing our customers with a clean and friendly environment. It is great to hear that they took a moment to explain the service done on your vehicle as well! Thank you for choosing Allan Nott.

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