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White's Toyota of Lima

Lima, OH

4.6
2,465 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,465 reviews

April 22, 2014

appreciation Keaton Meadows was most helpful. The personal comfort of customer was fantastic. Shuttle service so appreciated. When I buy ANOTHER Toyota it will More

by Nyletta Nofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2014 -

White's Toyota of Lima responded

Thanks for being a Toyota, and an Allan Nott customer! I will make sure that Keaton is commended for being helpful. We do consider our customers family, and what better way to treat family than providing the comfort of home. We're glad that you enjoyed our shuttle service, and can't wait to see you again in the future!

April 19, 2014

Love Allan Nott! Lisa Williams was great! She dealt with my indecisiveness for 2 1/2 months with no real pressure. She was just there to answer questions when I would More

by kathygreaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2014 -

White's Toyota of Lima responded

We think Lisa is great as well! We are thrilled that Lisa left such a positive impression on you. Keep on coming back, and enjoy your new Camry! Thanks!!!

April 09, 2014

Great service - fast & easy The staff at the service center is always friendly and informative. Service is completed quickly and for a good price. The waiting area is clean, and More

by atomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2014 -

White's Toyota of Lima responded

Hi atomber, We are very happy you were satisfied with both the people and the waiting area of our service department. We stress both friendliness and thoroughness as a big chunk of our "better experience". Thanks for everything!

April 03, 2014

Taking care of an update I was very pleased with the level of friendliness in the service department. All I have to do is park the car and they take the care of the rest, incl More

by fitzinhistory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Fitzinhistory, Our no-hassle approach is part of how we make our customers feel valued, like family. Thank you for being part of our family, and for taking time to write up this review. I will make sure that our service department is recognized for this. Thanks again!!!

April 02, 2014

Great Experience! We were in need of a larger vehicle since our family is growing.. Josh was very helpful and was able to do exactly that... we love our new Sienna! More

by rickandreatj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Gould
Apr 09, 2014 -

White's Toyota of Lima responded

Hey rickandreatj2, We're thrilled you love your new Sienna! A bigger family calls for a bigger vehicle. If you need anything at all in the future, feel free to give Josh a call. Thanks!!!

March 30, 2014

The service department got me in for regular maintenance service at a time that was convenient for me, and they called me to let me know they had found some other items needing attention. Brett gave me a l More

by Cheryl467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Hi Cheryl467, We are happy that you were pleased with your service from Jeff and Brett. At Allan Nott, "Attention to Detail" is a big part of how we operate in the service department. That means calling to attention things that other dealerships may have missed, while becoming brilliant in the basics. Thank you for everything, and we look forward to seeing you again in the future!

March 27, 2014

We were "looking" at the Sienna for both price and fit/comfort as my husband is a tall man. Both the price/financing and the fit/comfort worked for us. Better still, we never felt coerced into b More

by lagehres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several others helped us but I am unable to list all the names so will only name Jon Keysor as our salesperson., Jon Keysor
Apr 02, 2014 -

White's Toyota of Lima responded

Hi lagehres, The Sienna is in fact a great fit for a tall man. We are extremely happy that everything worked out so well for you and that it was such a positive experience. And yes, please do recommend us to everyone! Thanks!!!

March 27, 2014

Tom Pseekos was an amazing salesman. This is the second car we have gotten off him. They worked with us on the payment we wanted. We have always has excellent sales and service at Alan Nott. We will cont More

by craiggeberin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2014 -

White's Toyota of Lima responded

craiggeberin, Thank you for the nice words about our dealership and about Tom. I will make sure Tom is recognized for doing such a good job with you throughout the sales process. We thank you for your continued business with our dealership, and look forward to many more happy years! Thanks again!!!

March 26, 2014

I have always trusted Allan Nott with all of my service work on my Toyota 4 Runner. Jeff Dauterman was great to work with! He always has a very positive and enthusiastic attitude. Adam Williams is the t More

by knebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Williams
Mar 31, 2014 -

White's Toyota of Lima responded

Thank you for trusting us with your vehicle needs, knebel. And we absolutely love having Jeff and Adam on our Allan Nott team! We look forward to seeing you again in the future, and I will be sure to let Jeff and Adam know the kind words you have said about them. Thanks again!!!

March 26, 2014

Loving my new Accord. We had a very good buying expirience. This is our 3rd new Honda and our second purchased from Allan Nott Honda. Their friendliness and quality service will keep us coming ba More

by MWeihrauch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr., Steve Kowalski
Mar 31, 2014 -

White's Toyota of Lima responded

Thanks for picking up an award winning Accord from us! The friendliness and quality service that you speak of is just part of the process of creating the better experience for our customers that we have become known for. Thanks again MWeihrauch, and enjoy your Accord!!!

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