White's Toyota of Lima

Love the service provided for me to leave the service area while my car is being worked on. The driver is always friendly & will take me wherever I need to go. area while my car is being worked on. The driver is always friendly & will take me wherever I need to go. More

I had originally stopped by a competitor in a town closer to my home, I waited around in their showroom for over ten minutes, and salespeople were wandering around, speaking to each other, dealing with other to my home, I waited around in their showroom for over ten minutes, and salespeople were wandering around, speaking to each other, dealing with other customers, several had even made eye contact, but I was never approached, due to what I assumed my extemely casual dressing that day, I went to Nott's and was approached almost immediately, Brian was very informative, friendly and walked thru pros and cons, on lease/ purchase options, and trade-in. I made my decision a few days later, and upon returning, he was off for the day, but George stepped right in, took care of everything within under an hour, and even went out of his way to negotiate a slightly bettter deal on my trade-in. On picking my vehicle up, Brian coordinated getting the options installed, vendor work performed at another location, and arranged a way for me to be able to get to work that day! Great team work! Will definitely recommend this dealership to anyone that asks. More

Everything went just fine. Jessica did a very good job! Only thing I had to do that should of been done was take all the paper protective stuff out of my car and they really didn't have it on very good. Only thing I had to do that should of been done was take all the paper protective stuff out of my car and they really didn't have it on very good. More

I arrived early but they immediately took my car in for service and gave me a very accurate estimate of the time it would take. I was offered shuttle service but declined as it really was done in a timely service and gave me a very accurate estimate of the time it would take. I was offered shuttle service but declined as it really was done in a timely manner. Every person was pleasant and helpful. More

Wait was not too long - they have a nice area where my kids could play while we waited. My only complaint is they told me my car was done and it actually wasn't. I loaded my kids up and stood near the des kids could play while we waited. My only complaint is they told me my car was done and it actually wasn't. I loaded my kids up and stood near the desk for five minutes while they finished up. Not a huge issue, but can be a struggle corralling kids in that area. More

I made an appointment to get an oil change and rotate tires on 08/01/2013 at 10:00. I arrived and the service department was very busy. It wasn't long and they took my information. I was told there wa tires on 08/01/2013 at 10:00. I arrived and the service department was very busy. It wasn't long and they took my information. I was told there was coffee if I would like and it would take around 45 minutes. I had other appointments that day so I was encouraged that it would not take long, but had settled in the waiting area thinking with all these people here it was probably going to be longer. I was very pleased that it was around 45 minutes and I was on my way. Thank you so much for making my day go smooth. Lois Hertig More

All the team was helpful helping us find a Honda Odyssey at a good price. Jamie Williams was especially helpful locating the right vehicle for our family. Will be back again due to the good experience. at a good price. Jamie Williams was especially helpful locating the right vehicle for our family. Will be back again due to the good experience. More

Working with Shawn and Allan Nott was fantastic. Shawn really helped with our family and financial needs for a vehicle. I would recommend anyone to Allan Nott and especially Shawn. Thank You really helped with our family and financial needs for a vehicle. I would recommend anyone to Allan Nott and especially Shawn. Thank You More

This was the best car purchase experience ever! Josh was an absolute pleasure to do business with! When I began my search, I was overwhelmed with the options that fit what I looking for. Josh helped me ma an absolute pleasure to do business with! When I began my search, I was overwhelmed with the options that fit what I looking for. Josh helped me make it an easy choice, and I couldn't be happier with my Toyota Sienna. He was very attentive, polite, and thorough with his explanations and answers. This is the second vehicle I have purchased or leased from him, and I will most certainly return for the next one!! More

Allan Nott provides prompt quality service. The service staff are professional, polite, and courteous. The online scheduling is very convenient.I also enjoy the availability of the courtesy vehicle. staff are professional, polite, and courteous. The online scheduling is very convenient.I also enjoy the availability of the courtesy vehicle. More