White's Toyota of Lima

The Alan Nott experience was a positive experience. Josh Gould was a valuable resource for a comprehensive understanding of the vehicles my husband and I explored. He was patient with our search. He unde Gould was a valuable resource for a comprehensive understanding of the vehicles my husband and I explored. He was patient with our search. He understood that this was an investment on our part and made us believe that he had all the time we needed to come to that decision. We narrowed down our options and Josh was able to assist us in that process. Josh Eric and Bob all made us believe that they were willing to work with us to come to that final decision. The atmosphere was welcoming. We did not feel any pressure. Following the purchase of our Sienna Josh explained in detail all of the options on our new Sienna. His explanation allowed us to leave with an understanding of the Sienna and each of its components and options, We have shared repeatedly the pleasure of this experience and the excitement of our new vehicle. Thank you so very much. Shirley and John Longworth More

Our salesperson, Ray James, was wonderful! He gave us complete overviews of several cars we were interested in and test drove. He answered all of our questions, was very friendly, knowledgeable, profess complete overviews of several cars we were interested in and test drove. He answered all of our questions, was very friendly, knowledgeable, professional, and welcoming. Ray made the entire car buying process very smooth and easy. He most definitely represents this dealership very well! Everyone we met and worked with throughout the buying process was also very friendly and welcoming to us. This dealership goes out of its way to make you feel a part of their "family". More

Service was prompt and timely. The service department always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis. More

For over 20 years I have had all my vehicles serviced at Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my c Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my cars at Allan Nott because of their service department. More

My wife really wanted a Dodge Journey. We went to Tom Ahl and the salesperson we had used to by four cars there in the past was no longer with the company. We then decided to look around at other vehicles in and the salesperson we had used to by four cars there in the past was no longer with the company. We then decided to look around at other vehicles in this size and style. My wife liked the CR-V, so we called and set up an appointment with Jeff. HIs knowledge blew us away and when my wife test drove the car she fell in love. Jeff and the staff worked with us to get us to the point we needed to be to leave with the car. More

Very polite and helpful they helped my wife and i find a safe reliable vehicle that we could afford. The crv will be a good vehicle for our growing family safe reliable vehicle that we could afford. The crv will be a good vehicle for our growing family More

We had excellent service at Allan Nott! The service department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our v department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our vehicle. After reading it, we realized we had left out some information. We responded to the email with more information and our car's profile was updated. We thought there was a problem with the transmission, but we were told the only issue was one with a wheel and it was still under warranty. Honesty and integrity are clearly a priority for Allan Nott. Although we purchased our vehicle from Allan Nott, we live out of town and frequently take our cars to local shops for the convenience. After our excellent service at Allan Nott, we're rethinking our plan. Thanks, guys! More

I had great customer service. Everyone was very nice and friendly from begin inning to end. This is my 2nd car from Allan nott and I am glad I didn't choose anywhere else! friendly from begin inning to end. This is my 2nd car from Allan nott and I am glad I didn't choose anywhere else! More

Scheduled the 30,000 mile service. As usual was checked in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost o in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost of service. Am happy with the service-price of parts seems high compared to what the same part would cost at an auto parts store. Great workmanship-have not had to return the car because of this. More

I initially went to Allan Nott because I'd been interested in an Accord for several years, & I'd just seen an ad online regarding a current lease offer on new Accords which looked as if it would ma interested in an Accord for several years, & I'd just seen an ad online regarding a current lease offer on new Accords which looked as if it would make the payment very affordable. I browsed their inventory online & saw an Accord I wanted to test drive & sent an inquiry from their website; Karen Smith got back to me almost immediately (even thought it was Sunday night!) offering to set up an appointment for me to stop in & test drive it as well as have my trade-in evaluated. I went after work the next day, & walking into the dealership I was a little leery because I'd never leased a car & didn't know much about leasing. I met with Tod Ruble first & he assured me that all my questions would be answered & I'd definitely have all the information I needed to make the right decision for me. After gathering some information he set me up with Tom Pseekos in Sales. I met with Tom & he explained all about leasing--he answered all of the (many) questions I had & provided alot of additional information that I hadn't thought to ask about. Then I drove the car & fell in love! I went home & discussed it with my husband, We needed a minor price adjustment due to not having had a car payment in a long time & having just made several home improvements, so I wasn't sure if it was going to happen. Again I was leery going back to negotiate this because in past experiences with other dealerships they've been pretty adamant on both what they'd give for our trade-ins & on the price of the cars we were buying, but Tom's attitude was kind of "let's see what we can do to put you in this car!" He worked with Tod on that & the rest is history--Steve Kowalski did the final Financial paperwork & I went home in the Accord! I LOVE my new car, & at this point our plan is that in three years my husband & I will be heading back to Allan Nott together--for him to buy out the lease on my current one, & for me to lease a new one! Thanks Tom & everyone at Allan Nott for the fantastic service! More