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White's Toyota of Lima
Lima, OH
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,463 reviews
June 23, 2023
Easy to schedule service with and very timely with the work done. They texted and called to be sure we knew the car was done and ready to be picked up. Very professional service. work done. They texted and called to be sure we knew the car was done and ready to be picked up. Very professional service. More
by Don
Verified CustomerEmployees Worked With
June 23, 2023
If I was able to give 0 stars I would. Since bringing our 2021 Toyota RAV4 hybrid in for service in December 2022 we have had nothing but problems. The dealership replaced a tire and since Since bringing our 2021 Toyota RAV4 hybrid in for service in December 2022 we have had nothing but problems. The dealership replaced a tire and since then the TPMS sensor has been bad. I have taken the car back in to have this fixed at least 5 times possibly 6. I don’t get my calls returned I have to call multiple times to get someone to speak to me. All around a absolute nightmare. More
by HONCELL13
Employees Worked With
June 23, 2023
They get me an appointment fast and take care of any issues I have right away and work with me cause I have to wait each time and answer any questions I have issues I have right away and work with me cause I have to wait each time and answer any questions I have More
by vlauben
Employees Worked With
Josh richie
June 23, 2023
Always great service and great people that work there. Dealership is always cleaned and well maintained Dealership is always cleaned and well maintained More
by SHOLLAR0
June 23, 2023
Great service. Only negative part was scheduling an oil change 3 weeks ahead of time, and still waiting an hour and half. Only negative part was scheduling an oil change 3 weeks ahead of time, and still waiting an hour and half. More
by Mikejames1
Employees Worked With
June 22, 2023
Service is good to work with. I called for an appointment and they didn't have anything available but gave me the option of Sunday night drop for the first thing Monday morning. I I called for an appointment and they didn't have anything available but gave me the option of Sunday night drop for the first thing Monday morning. It worked out fine. My vehicle was done before noon on Monday. More
by dtcollins
June 22, 2023
Very pleased with service! I had given pre-approval for filters to be replaced and was told they were still good. Honest people! I had given pre-approval for filters to be replaced and was told they were still good. Honest people! More
by helmkerob
June 20, 2023
I’ve always had great service from White’s Toyota in Lima. The service department has always done a good job. The only thing that has been an issue has been with a Recall Toyota V 2017 for a computer Lima. The service department has always done a good job. The only thing that has been an issue has been with a Recall Toyota V 2017 for a computer issue. I’ve been attempting to get this resolved for several years now. More
by DC.SUCCESS
Employees Worked With
Other Employees :
The lady who checked me in for service. 4 Stars
June 19, 2023
This is our second vehicle we have purchased from Adrian and Whites Toyota. We thoroughly enjoyed our experience and felt like family!! and Whites Toyota. We thoroughly enjoyed our experience and felt like family!! More
by bjabbottfin8483
Employees Worked With
Adrian Gutierrez, Steve Kowalski
