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White's Toyota of Lima
Lima, OH
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,462 reviews
January 17, 2022
So, a week or so ago I purchased my red 200 Chrysler Convertible. I searched for a few days through tru guru, carvana, and other major car selling sites. I reached out to the dealership and within no Convertible. I searched for a few days through tru guru, carvana, and other major car selling sites. I reached out to the dealership and within no time they were in contract with me. I don't remember a time when I felt like that were calling me too much, or threatened by other buyers. I found the car online and immediately wanted to visit the car. Instead of making an appointment since the car was local to me, I took an unannounced trip to the dealership. I was immediately greeted by Josh Hawkins who I later found out we had been speaking before I arrived via email about the car. From the time I arrived, things sort of just fell into place with this car and I. Josh was in constant contact with me and the bank, he was honest with me and my options. He was readily available to answer all calls about the car. But during the signing, there was some miscommunication (my mom and I felt) by not telling us that they would be changing the buyer and the co-buyer around, nor was it explained. And maybe that was our fault for not stopping the process and questioning right then and there. But other than that the experience with White's was exceptional! Now fast forward to today, I get an email from Josh saying that I had over paid them with the down payment and that my check would be ready for me to pick up. The honesty and integrity of the company. They had many options, they could have just applied it to the next month, applied it to the principle, KEEP IT! But they didn't! And for that I KNEW I had to write a review! More
by abasares
Employees Worked With
Other Employees :
I apologize I don't remember peoples names, the entire team from start to finish was friendly and welcoming the entire time
December 10, 2021
THE BEST DEALERSHIP! If you're thinking of leasing or buying a vehicle this is the only place you need to look. This is the only place for our family's vehicle needs. Best sales and financial people in t buying a vehicle this is the only place you need to look. This is the only place for our family's vehicle needs. Best sales and financial people in the business. More
by VOLS GIRL
July 10, 2021
Tyler was kind, helpful, and knowledgeable. He helped me get into the perfect car and I absolutely love it!! It was my first time buying from him and I will definitely buy from him in the future. Thanks for get into the perfect car and I absolutely love it!! It was my first time buying from him and I will definitely buy from him in the future. Thanks for everything, Tyler! More
by Lynn
Employees Worked With
Tony Phillips, Tyler Cratty
June 24, 2021
We have purchased numerous vehicles from them over the years. Recently we had a maintenance issue with our 2018 CR-V that was technically out of warranty. Due to the fact that the car had low miles and we years. Recently we had a maintenance issue with our 2018 CR-V that was technically out of warranty. Due to the fact that the car had low miles and we had a long history with them they covered most of the cost. They didn’t have to do it but they did. I know my wife and really appreciated it nor will we forget it. In fact we are looking to purchase a new Passport. More
by Scott
Employees Worked With
May 23, 2021
Our Sales Consultant was Tyler Cratty. He was very helpful in working with us. He asked us questions as to what we were looking for and had a vehicle that fit our needs. He answered all our questions helpful in working with us. He asked us questions as to what we were looking for and had a vehicle that fit our needs. He answered all our questions and was knowledgeable about the vehicle that we chose. He worked well with the other fellow employees. Thanks to all. More
by wsbixel
May 11, 2021
Thank you guys for not being like most dealerships! You acctually listened to what our needs were as a family vehicle and went searching. You weren't pushy you weren't demanding. You guys simply were unde acctually listened to what our needs were as a family vehicle and went searching. You weren't pushy you weren't demanding. You guys simply were understanding, patient, and encouraging. We can't say thank you enough to Robert and the Whites Honda family business! More
by rebekahroberts2
Employees Worked With
March 18, 2021
Brandon is an amazing sales representative. He takes to the time to help me figure out what I want. He took a lot of time and patience on and off the clock to help me with my purchase. The best part is he the time to help me figure out what I want. He took a lot of time and patience on and off the clock to help me with my purchase. The best part is he doesn’t pressure you into buying. He listens to what you want and don’t want. I couldn’t be happier with my purchase. I look forward to doing more business! More
by GarrettH96
Employees Worked With
March 17, 2021
We had a wonderful experience here! Everyone was kind and helpful in getting us what we were looking for. Also very courteous while you are waiting. helpful in getting us what we were looking for. Also very courteous while you are waiting. More
by Makley
March 16, 2021
What a great salesman. We’ve purchased our last 3 cars from George, our daughter purchased a car from George, and my niece and sister did also. Can’t see us ever going anywhere else. George and White Hond from George, our daughter purchased a car from George, and my niece and sister did also. Can’t see us ever going anywhere else. George and White Honda/Toyota have their act together! Very professional, service like no other place I’ve ever been! More
by bandmlittle
Employees Worked With
