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White's Toyota of Lima

Lima, OH

4.6
2,470 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,470 reviews

October 08, 2018

Theatrical performance I worked with Brody over the phone, he was helpful prior to arrival at dealership. I drove the vehicle and loved it but it was out of my range when to More

by Tjdutch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ricker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodey Williams
Oct 09, 2018 -

White's Toyota of Lima responded

We apologize for the inconvenience this experience has caused you. Our Sales team works very hard to solve our customers' problems, and stride to give EVERYONE a better experience at a better price, so we are disappointed to hear that you were not satisfied. We hope that this instance will not be your lasting impression of our dealership. We appreciate your feedback and will use it to better future impressions we have on customers. If there is anything we can do to make it right call us at the dealership 419-331-0381.

October 05, 2018

Very Happy 😊 This is my second lease from Allan Nott. Staff are very professional and make me feel important. First of all I would like to thank my salesman Cam Ga More

by Buck Nuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Garver
Oct 06, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review!! We are so glad that you had such a great experience. Thank you for the kind words about Cam, Robert, and Bryson, they really appreciate the feedback!! Call us if you have any further questions, it is our pleasure to help! Enjoy your new Camry and thanks for choosing Allan Nott!

October 04, 2018

Out of towners My husband and I had stopped for lunch on our way to Cincinnati. Upon returning to the car, it wouldn't start. My Honda is only three years old. We More

by KennyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Randall
Oct 04, 2018 -

White's Toyota of Lima responded

We are so glad that you had such a great experience!! It was our pleasure to help you in this unfortunate event and we are thrilled that we were able to turn it around! If you have any other questions feel free to give us a call! Safe travels to Cincinnati!

October 03, 2018

Awesome! The employees at the location and on the phone were all very friendly. Our salesman, Ben Hardhbarger and the delivery specialist, Robert Kneelad, wer More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger
Oct 03, 2018 -

White's Toyota of Lima responded

Anita, thank you so much for your kind review! We respect nothing more than the referral to your friends and family! We are so glad that Ben was able to be such a help and get you into the new car that you wanted! Call us or stop in with any more questions!!! Thanks for choosing Allan Nott!

October 03, 2018

Amazing!! Jon, Matt, and Brad were extremely friendly and helpful. I am very satisfied with the service I received from Allan Nott, and I highly recommend this More

by Bri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Oct 03, 2018 -

White's Toyota of Lima responded

Thank you so much for your recommendation and review., The highest compliment we can receive is a recommendation to your family and friends! Jon, Matt, and Brad especially respect your 5 star review on their service! Thanks for choosing Allan Nott!

October 02, 2018

Dealership Customer appreciation. The dealership was very courteous and helpful with the circumstances that required me to trade in two vehicles and purchase a new vehicle. Jon Adam an More

by bob
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! We really appreciate any feedback. We would like to especially thank you on Adam, Jon, and Steven's behalf for the 5 star review!! We are so glad that we got you into a new car! Thanks for choosing Allan Nott and make sure to give us a call with any questions!!

October 01, 2018

After a short time away .... we are back! We strayed a bit from this dealership as a former salesperson we had a relationship with had left. I was turning in a lease at another dealership and More

by mley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Brodey Williams
Oct 03, 2018 -

White's Toyota of Lima responded

It was our pleasure!! We are so glad that you had such a great experience with us. Brodey and Steve really appropriate your kind, 5 star review. We hope you enjoy your new vehicle and defiantly give us a call if we can assist you in any way! Thanks for choosing Allan Nott!

September 29, 2018

Very pleased with our buying experience We gave excellent ratings because they earned it. We felt very at ease given the size of our vehicle investment. Jon Cox was very friendly and profe More

by Bob2643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind words! We appreciate your feedback so much! Thank you for your words of Matt, Jon, and Robert especially! We hope you enjoy your new car and make sure to call us with any other questions! Thank you for choosing Allan Nott!!

September 29, 2018

Good experience with Dylan Legge We found Dylan to be very personable and knowledgeable of the CRV and HRV models. We enjoyed working with a salesperson who did not pressure us, but More

by Bill H
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Dylan Legge, Brodey Williams
Sep 29, 2018 -

White's Toyota of Lima responded

It was our pleasure! We are so glad that you had such good experience. Thank you for your kind review of our dealership, especially your words on Dylan and Robbie. Call us if you have any questions. Enjoy your new vehicle and thanks for choosing Allan Nott!!

September 28, 2018

Fast and people were very friendly Very good experience I traded in my Yukon for a honda pilot. It's a very nice car and the people I dealt with were very professional More

by Chad40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Brodey Williams, Brad Brown
Sep 28, 2018 -

White's Toyota of Lima responded

Thank you so much for your great review!!! We value your feedback so much! Enjoy your new Pilot and let us know if we can assist you in any other way!!

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