Whitten Brothers Mazda

Whitten Brothers Mazda is top of the line My experience at Whitten Brothers was top of the line. My sales associate was kind, knowledgeable and patient. He took the time to accommodate every c My experience at Whitten Brothers was top of the line. My sales associate was kind, knowledgeable and patient. He took the time to accommodate every concern and request I had. All in all I am very happy with my purchase and the service I was given at this dealership. More

Smooth, easy car buying experience Ron and Bill were very professional and helpful in the purchase of a new Mazda3, while helping me in the process of turning in a leased Mazda6. I feel Ron and Bill were very professional and helpful in the purchase of a new Mazda3, while helping me in the process of turning in a leased Mazda6. I feel I received a fair deal, and didn’t have to spend much time in the closing process. Would have preferred a little less of the sales of add-on services, but understand that is an inescapable part of the process. More

Great customer service This dealership has to be one of the most customer service driven dealerships I have ever had the pleasure of visiting. I sent an online request that This dealership has to be one of the most customer service driven dealerships I have ever had the pleasure of visiting. I sent an online request that I was interested in a Mazda 6 and within fifteen minutes I received a call from Miss Gillian. Miss Gillian sense of urgency is the reason I chose to visit the dealership. There, I was greeted by Mr. Melvin Roberts who's the type of salesperson that makes you feel like you're top priority while you're under his care. I made two trips to the dealership before I made a final sale on another Mazda 6. I wouldn't have been able to leave that dealership with that car without the help of Mike and others in the finance department who worked diligently to find me a lien holder that could accommodate my limited flexibility. I feel like I am apart of the Whitten Brothers Mazda's family now and I will recommend them to anyone looking for a great car at unbeatable prices! More

Great car shopping experience The car shopping experience in Whitten Brothers Mazda was Great! Harold is very helpful and took care of everything. The whole process was very smooth The car shopping experience in Whitten Brothers Mazda was Great! Harold is very helpful and took care of everything. The whole process was very smooth. More

Mazda Experience The process was very positive. I do not have anything negative to say about the experience we had buying our new car. From the moment we walked in the The process was very positive. I do not have anything negative to say about the experience we had buying our new car. From the moment we walked in the showroom until the moment we got in the new car and drove off. Even when I changed my mind about color like 3 times! Everyone was very pleasant, and professional. More

Not just another customer I felt welcome here every time I went. I had visited here and other dealers through the last 6 months and finally found what I wanted and the staff I I felt welcome here every time I went. I had visited here and other dealers through the last 6 months and finally found what I wanted and the staff I liked to deal with. This is the place to go. You are not just another customer. More

Superior Everyone was very helpful. They spent a lot of time with me and answered all of my questions. Mr. Edward's and Mr. Cupp were especially knowledgable. Everyone was very helpful. They spent a lot of time with me and answered all of my questions. Mr. Edward's and Mr. Cupp were especially knowledgable. Kudos! More

Helpful, courteous and friendly We found the vehicle we were looking for online and contacted the dealership. When we got there the staff was friendly and very courteous. Curtis was We found the vehicle we were looking for online and contacted the dealership. When we got there the staff was friendly and very courteous. Curtis was knowledgeable and very helpful during the entire process. We received a good deal on our beautiful Mazda 6, and would certainly return for future purchases! More

Super car-buying experience The whole car-buying experience at Whitten Mazda was better than I had any reason to expect. Bill Edwards is about as good a salesman as they come. The whole car-buying experience at Whitten Mazda was better than I had any reason to expect. Bill Edwards is about as good a salesman as they come. Knowledgeable, friendly, outgoing -- Bill made sure we got everything we were looking for in a new Mazda CX-5, without resorting to high-pressure salesmanship. He clearly explained the nuances of the vehicle's features gave a test-drive varied enough in city-type and highway conditions to highlight those features. In a word, Bill let the vehicle sell itself. After my first visit, he and others at Whitten followed up with emails and calls to thank me for stopping in. Again, I felt they were being attentive but not pushy. Once the purchase decision was made, even the dealings with folks offering undercarriage protection and long-term equipment warranties were done without a feeling of high pressure. Before we left, Bill made gave my wife and me a thorough hands-on briefing on many of the vehicle's high-tech features, paired my iPhone with the CX-5's communications system and showed us the ins-and-outs of Mazda's navigation system. We left feeling that Whitten Mazda had given us a good deal on a great vehicle. More

Great experience I had researched and knew what I wanted. . Whitten had better prices than the Mazda dealer near my house, so I drove across town to Midlothian to loo I had researched and knew what I wanted. . Whitten had better prices than the Mazda dealer near my house, so I drove across town to Midlothian to look at their inventory after speaking with Ryan about an internet price request. My salesman, Melvin Roberts, was wonderful and did not pressure me to purchase. I purchased after test driving and the paperwork with Matt Parrish was very easy and simple. More