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Whitten Brothers Of Ashland

Ashland, VA

4.9
460 Reviews
Welcome to Whitten Brothers of Ashland, where the Whitten Advantage ensures an exceptional car-buying experience. Conveniently located on Washington Highway, we offer an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, along with a diverse inventory of high-quality pre-owned cars. Our friendly, knowledgeable staff and state-of-the-art service center are dedicated to exceeding your expectations. At Whitten Brothers of Ashland, we prioritize customer satisfaction, transparency, and community involvement. Visit Whitten Brothers of Ashland and experience the difference today!
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11409 Washington Highway

Ashland, VA

23005

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Showing 460 reviews

August 25, 2022

Very happy with my experience- they were reasonable, fast, and extremely responsive. Cathy encouraged me to have the car looked at elsewhere prior to purchase, gave me a good deal on my trade, answered More

by Dmw23005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Whitten Brothers Of Ashland responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Cathy will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

June 15, 2022

Everyone was so pleasant and really made us feel at home every time we stopped in to check on a Chrysler Pacifica Pinnacle van we had ordered. Our first salesman left the dealership shortly after we ordered More

by Karen and Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reeder
Jun 16, 2022 -

Whitten Brothers Of Ashland responded

Thank you both for choosing Whitten Brothers of Ashland to order your Pacifica Pinnacle! We greatly appreciate your business and we will be sure to let Steve know how highly you spoke of him. We are thrilled to heat about your fun and easy experience and look forward to seeing you both again in the future!

June 13, 2022

5 Star Experience is an understatement. Steve Reeder goes above and beyond to ensure the BEST service for his customers. Steve went the extra mile to come and pick me up because I did not More

by diamondtherealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reeder
Jun 14, 2022 -

Whitten Brothers Of Ashland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and will be sure to let Steve know how much you enjoyed your experience. Congrats on your Grand Cherokee!

May 28, 2022

Cathy was absolutely great from start to finish! Would highly recommend her to anyone looking for a vehicle! Very knowledgeable and personable. Made us feel secure the whole way through the process More

by ericalmiller18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Whitten Brothers Of Ashland responded

Thank you Erica for your review, we’re so glad to hear that you enjoyed your experience working with us and congrats to you on your new vehicle! We will be sure to let Cathy know that you appreciated her assistance and she will be thrilled. Thank you for choosing Whitten Brothers of Ashland!

May 16, 2022

Brandy is awesome ! Very helpful and will work with you ! Great sales person! Thank you again Brandy ! Loving the new ride :) More

by Landen Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Balassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Whitten Brothers Of Ashland responded

Thank you so much for your 5-star review! We will share this with Brandy to let her know to keep up the amazing work.

May 04, 2022

It was my greatest experience ever purchasing a vehicle. Cathy was awesome and she made me feel valuable and important. I was in and out in no time. The Whitten Brothers dealership should definitely feel pr More

by sdot.wright1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Whitten Brothers Of Ashland responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Cathy will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

February 07, 2022

Cathy made our purchase simple and easy and we will definitely be returning for business. :) Thank you! More

by erynelizabean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Browne
Feb 08, 2022 -

Whitten Brothers Of Ashland responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Whitten Brothers of Ashland and making the drive. We look forward to serving you for many years to come!

January 03, 2022

We drove 140miles one way to look at a 2016 ford f150 4x4 they had at the Ashland store and was greeted with kindness from salesman Steve Reeder he was very nice fellow very knowledgeable and treated us like More

by ollieandpatsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reeder
Jan 06, 2022 -

Whitten Brothers Of Ashland responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Whitten Brothers of Ashland and making the drive. We look forward to serving you for many years to come!

November 16, 2021

The entire test drive, negotiation and finance process was very smooth. Cathy was not at all pushy and move at my pace by providing the information I needed to make a decision. Love my truck and will tell More

by falco238
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Browne
Nov 22, 2021 -

Whitten Brothers Of Ashland responded

Thank you so much for your 5-star review! We will share this with Cathy and let her know to keep up the amazing work. Congrats and thanks for choosing Whitten Brothers of Ashland!

October 22, 2021

The absolute best dealership I’ve ever dealt with on buying a vehicle, so helpful and very prompt and professional! Thanks again Whitten Ashland for my new Dodge Ram! More

by matahorne1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Whitten Brothers Of Ashland responded

Thank you so much for taking the time to share your experience at Whitten Brothers of Ashland. We take pride in knowing our customers are happy with their store experience.