Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Oil change new battery I experienced great customer service as they were professional, polite, and timely. The service department contacted me throughout the process and gav I experienced great customer service as they were professional, polite, and timely. The service department contacted me throughout the process and gave me regular updates. More

Excellent Customer Service I recently purchased a Jeep Renegade from Whitten Brothers- Curtis Smith was my Sales Person. Curtis was very knowledgeable, friendly, professional I recently purchased a Jeep Renegade from Whitten Brothers- Curtis Smith was my Sales Person. Curtis was very knowledgeable, friendly, professional and no pressure Sales Man. During the whole time he asked questions to get what I was looking for and my understanding of the process. I received a complete overview of the Jeep and invite to contact him for nay further questions or concerns. I would have to say this was the smoothest transaction purchasing a new vehicle that I have had. I highly recommend Curtis to anyone who wants a Top Notch Sales Man. More

Best Deal ever Even listened to my needs showed me available trucks and never pressured me into buying something once. This is the type of salesman I like to work wi Even listened to my needs showed me available trucks and never pressured me into buying something once. This is the type of salesman I like to work with. More

Service department is extremely busy Would easily have been a 5 star rating but appointments are weeks out. If you call the dealership they say they are a month out. If you go to their we Would easily have been a 5 star rating but appointments are weeks out. If you call the dealership they say they are a month out. If you go to their website I was able to get appointments 2 and 2 1/2 weeks out for my truck and wife's car. Bought both vehicles new here and there was no charge for anything - even the rental cars were free. More

Great service, friendly staff Buying a new vehicle can be a lengthy process, Whitten made this easy and Jon was great to deal with. no pressure, let me decide what i wanted to do, Buying a new vehicle can be a lengthy process, Whitten made this easy and Jon was great to deal with. no pressure, let me decide what i wanted to do, made the pricing simple and didn't push me to purchase any extras i wasn't willing to purchase. Overall a great experience. Definitely will come back. More

Whitten Brothers was great They fast tracked my vehicle and had it ready in no time. Everyone was friendly. They matched me with a loaner which was comparable to my own Jeep. They fast tracked my vehicle and had it ready in no time. Everyone was friendly. They matched me with a loaner which was comparable to my own Jeep. More

Great Experience leasing new RAM 1500 Longhorn. BBQ Bruce was great to work with-very knowledgeable. Upfront pricing and no surprises. Would definitely go back to Wh leasing new RAM 1500 Longhorn. BBQ Bruce was great to work with-very knowledgeable. Upfront pricing and no surprises. Would definitely go back to Whitten to lease or purchase again. More

We purchased several cars and trucks from Whitten We have purchased cars and trucks over past 10 plus years from Whitten Bros. both the Midlothian and Ashland Dealers. We have never been disappointed We have purchased cars and trucks over past 10 plus years from Whitten Bros. both the Midlothian and Ashland Dealers. We have never been disappointed with of the people or services. They have always been more than helpful. Last year our grand daughter was looking for her fist car, she had never been involved with any aspect of purchasing a car let alone a new one. The paperwork, We take her to Whitten Midlothian and Bruce Anderson was her sale person. He walked her thru the whole process explaining what she needed to know about how to determine what she wanted/needed to select the walk around when she took delivery of her new Jeep. Bob Darling was the Finance person and he to took the time to explain to her all the details of the financing and paperwork involved. My wife and I bought a new Ram 3500 a couple of months later and we had nothing but great service whether sales or service department. More

Fast and friendly Went for oil change and tire rotation to the express lane. Greeted at door, friendly convo during check in and was done in about 30 mins. Job well don Went for oil change and tire rotation to the express lane. Greeted at door, friendly convo during check in and was done in about 30 mins. Job well done! More

great service team My breaks were making noise and they made things work to get them looked at before a road trip - this team puts the customer first... My breaks were making noise and they made things work to get them looked at before a road trip - this team puts the customer first... More