Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Excellent, honest, extremely knowledgeable customer service From the time I walked in, I received nothing but great service, It took me almost 5 hours to make up my mind on which vehicle I wanted. Mr. Kevin Raj From the time I walked in, I received nothing but great service, It took me almost 5 hours to make up my mind on which vehicle I wanted. Mr. Kevin Raj answered all of my questions, showed me different options, allowed me to test drive several vehicles, explained the logistics in details of what each car entailed, he did this with honesty, kindness and proof in writing of what I was asking. This salesman is more than just a salesman. He put me at ease by answering and showing back-up documentation all of my 5-W questions (Who, What When, Where, Why). When I was apologetic to him for taking so much time he stated "no apologies needed you need to know what you want before you purchase and that is why I am here to assist you in getting there" More

Great experience buying a new Jeep Wrangler Working with Josh Turner was a great car-buying experience. I knew what I wanted, he had the vehicle in stock and was transparent and fair in the nego Working with Josh Turner was a great car-buying experience. I knew what I wanted, he had the vehicle in stock and was transparent and fair in the negotiations. I drove an hour to Richmond to work with him and it was well worth the drive! More

Abdul is the Man for the Job! Abdul was great from start to finish.He was very nice and knowledgeable.He worked with me and made me feel at home! I would would give Abdul a 5Star b Abdul was great from start to finish.He was very nice and knowledgeable.He worked with me and made me feel at home! I would would give Abdul a 5Star but i guess this review is for the entire experience from sales to the loans/closing. I gave 4 star because Mike(loan/closing)lead me to buy something that I literally declined and I dont want to use the word mislead but I guess it got mixed up.I wish i could give 5star. Mike told me i cant decline to buy the security etch/code in which i kinda like really?Overall it was really great! I will come back and refer friends here! More

Like a Family Cookout.!!! We were greeted at the door by Bruce (BBQ)Anderson. He made us feel right at home from the beginning.He took the time to find out a little about us wh We were greeted at the door by Bruce (BBQ)Anderson. He made us feel right at home from the beginning.He took the time to find out a little about us which is a rarity these days. Bruce was straight forward with his process leaving no hidden cost.The wife and I had yet another great experience at Whitten Brothers Dodge. This is credited to the knowledgeable and friendly staff.This speaks volume about Whitten Brothers Dodge when we have driven an hour and a half one way twice now just to deal with them.Thanks Again. More

New Chrysler Pacifica purchase Bruce Anderson with Whitten Brothers guided us through the process of buying our new car. It was our first stop in exploring different cars and deale Bruce Anderson with Whitten Brothers guided us through the process of buying our new car. It was our first stop in exploring different cars and dealerships. After visiting other dealers and looking at other cars we came back to Bruce for a closer look. After taking a test drive with him and the very detailed explanation from him on the features of the car, we knew that we would be buying a car from him. Without any pressure he helped us make our decision and gave us the time to make an informed decision and know that it was the right one. More

Friendly and helpful We bought our first car here, and Kevin helped us through every step of the way! The staff was friendly and took their time to explain things that as We bought our first car here, and Kevin helped us through every step of the way! The staff was friendly and took their time to explain things that as a first time buyer would have been daunting. More

I’m horrible with names The guy that did our financing was great, and so was the guy that sold us on the undercoating for cheap. Abdul was wonderful and very helpful. Poor gu The guy that did our financing was great, and so was the guy that sold us on the undercoating for cheap. Abdul was wonderful and very helpful. Poor guy even came back to meet us when we decided to buy the car and then waited for almost 2 hours while we did all the paperwork. More

ram promaster 2500 highroof found on line just what i needed and Bruce made it easy to transact the purchase and have it on my driveway just like I was hoping. found on line just what i needed and Bruce made it easy to transact the purchase and have it on my driveway just like I was hoping. More

Excellence The dealership, financial department and most of all the salesman Curtis Smith, were all so friendly and open to working with me and my schedule to co The dealership, financial department and most of all the salesman Curtis Smith, were all so friendly and open to working with me and my schedule to complete my Jeep purchase. They were the utmost professionals while being completely approachable and easy to talk to. They answered every question and did follow up as well to make sure everything was still to my liking. More

Great Experience We have bought 2 Jeeps in the last 4 years from Whitten Brothers. Josh is a great guy and he and all the Whitten Brothers staff made buying them a qu We have bought 2 Jeeps in the last 4 years from Whitten Brothers. Josh is a great guy and he and all the Whitten Brothers staff made buying them a quick and easy process. More