Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Awesome Experience "Willie" Stewart was awesome to work with!! Having been in an auto accident several years ago, my wife had several requirements for a new vehicle. I c "Willie" Stewart was awesome to work with!! Having been in an auto accident several years ago, my wife had several requirements for a new vehicle. I contacted Willie with these and he said let me see what I can do. He called back the next day and said I got what you want. We drove up to get it and the look of excitement in my wife's eyes as Willie gave her a tour of her new Jeep Grand Cherokee and answered all her questions, was a sight to behold. Thanks Willie for giving her some of her independence back!!! More
Overall, a Great Experience! There was a specific vehicle from online I was interested in. I called ahead and set up a time to test drive. Everything was ready to go when I arri There was a specific vehicle from online I was interested in. I called ahead and set up a time to test drive. Everything was ready to go when I arrived, as Gillian promised. Willie Stewart did a great job. Definitely ask for him. No pressure and no games. Everyone there was professional and answered our questions. This was the fourth, and final, dealership I visited over a three day period. Wish I would have started at Whitten Brothers. More
Definitely go here and ask for Kevin!! We loved our experience here. We worked with Kevin Raj and have decided to always work with him in the future If he is available! He was friendly, kno We loved our experience here. We worked with Kevin Raj and have decided to always work with him in the future If he is available! He was friendly, knowledgeable, down to earth, and open and honest about everything! He wasn't afraid to ask question and let my 14week pregnant self eat nearly all of his snacks! (Pregnancy metabolism is no joke). The only issue we had was we had a set price point and when we went to do the financing the man we were working with, although he was extremely friendly and worked hard to get us a good deal, his mood seemed to flip a complete 180° when we asked to remove all the extra features to bring our pricepoint back to where we needed it. At some points he was even disrespectful of our decision and talked down to us. After we asked him to remove everything he was cold and just rushed to get us out of his office. Our experience with him did not negate the positive experience we had before and after going in his office though, I just won't bother wasting his time in the future. If you need a new set of wheels, don't waste your time and just go straight to Whitten Brothers, and ask for Kevin!! More
Purchasing a Honda Odyssey Kevin Raj, sales consultant, did a great job working with us to help us get a great deal on a Honda Odyssey. He was knowledgeable about the vehicle an Kevin Raj, sales consultant, did a great job working with us to help us get a great deal on a Honda Odyssey. He was knowledgeable about the vehicle and ensured that the dealership would take care of a stain on the seat and getting us a spare key that was not turned in with the vehicle. I highly recommend Whitten brothers for a car purchase. Kevin and Jeff were easy to work with and extremely personable. More
Great buying experience! Raj was great to work with! He showed me a few cars that I saw online and was in tune with what I wanted to see. He and the staff at Whitten were al Raj was great to work with! He showed me a few cars that I saw online and was in tune with what I wanted to see. He and the staff at Whitten were all great to work with. More
Professional Dealership Buying a car at Whitten's is a pleasant experience. Howard Hall is a top of the line sales consultant. Just like talking to someone you've known for Buying a car at Whitten's is a pleasant experience. Howard Hall is a top of the line sales consultant. Just like talking to someone you've known for 50 years. Very personable. I used to dread going to a car dealer and hassling with them 4-5 hours. I was there for only 2 hours, in and out. Service department is also first class. Tracey Boone has been my service advisor for 9 years and she takes care of her customers to make sure you are satisfied. More
Professional Sales Team Knowledgeable, attentive, and professional sales staff that work as a TEAM providing reliable service. You won't be disappointed. They more than meet Knowledgeable, attentive, and professional sales staff that work as a TEAM providing reliable service. You won't be disappointed. They more than meet your expectations! More
My car buying experience Harold Toast provided excellent customer service and his experience showed as he explained the process to us and really listen to what we wanted and d Harold Toast provided excellent customer service and his experience showed as he explained the process to us and really listen to what we wanted and did not try to pressure us into buying something that we did not want. More
Great overall experience Ricardo was great. Whitten Brothers worked with us to get our payment where we wanted! Service was great. We even had a minor problem and the servic Ricardo was great. Whitten Brothers worked with us to get our payment where we wanted! Service was great. We even had a minor problem and the service department was on top if it! More
2019 Pacifica I approached the dealership as I had prior experience with Dodge vehicles and as I needed a new vehicle staying with the same brand seemed logical. In I approached the dealership as I had prior experience with Dodge vehicles and as I needed a new vehicle staying with the same brand seemed logical. Interacting with Trevon; he helped me find the perfect vehicle meeting my current needs. The whole interaction was pleasant, he was patient with all of my questions and took the time to decipher what I wanted from the new vehicle. The final option took me away from Dodge's but provided me with a vehicle matching all of my needs that were necessary to meet. I would recommend the dealership to others, as the staff is incredibly friendly and helpful in providing excellent customer service. More




