Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great Experience Knowledgeable, friendly dealership through the entire process. From on-line communications (Cindy) to communications with sales associate (Monty Baker Knowledgeable, friendly dealership through the entire process. From on-line communications (Cindy) to communications with sales associate (Monty Baker) to sales manager (Sherry) as well as Jeff and others in the tower. Thanks for everything, Jeff PS, can;t forget about Big Dan, great experience. More

Helpful, easy to navigate process - would recommend Whitten Jon and the team made the buying process easy, keeping us informed every step of the way. The only reason for a 4 out of 5 stars is that it became cle Jon and the team made the buying process easy, keeping us informed every step of the way. The only reason for a 4 out of 5 stars is that it became clear the finance guy wasn't happy when we declined additional coverage. But overall a great experience. More

Buying a new vehicle I was very comfortable with the whole process at the dealership. I would highly recommend buying a vehicle from whitten brothers. Thank you for everyt I was very comfortable with the whole process at the dealership. I would highly recommend buying a vehicle from whitten brothers. Thank you for everything More

Excellent customer experience Worked with Bruce Andersen to get my new Challenger. Always considerate and helpful. No pressure to buy. Flexible for meeting times to discus Worked with Bruce Andersen to get my new Challenger. Always considerate and helpful. No pressure to buy. Flexible for meeting times to discuss pre sales and after the sale. More

Nice people but slow Overall the experience was good. They offered fair trade in value for my Pathfinder and were able to bring a car from their sister store that met our Overall the experience was good. They offered fair trade in value for my Pathfinder and were able to bring a car from their sister store that met our needs. The process to close the deal took a little longer than had hoped. Ricardo was my sales rep and was helpful with both the sale and our kids while we were getting everything in order. Since sale has also followed up and helped with questions we have had. More

Excellent and quick service I am not a Richmond local but was able to get help and information over the phone ahead of time in order to make the process quicker. When I arrived i I am not a Richmond local but was able to get help and information over the phone ahead of time in order to make the process quicker. When I arrived in person, the car I was interested in was ready to go along with all of the paperwork. The staff was friendly and knowledgeable. After my purchase, Pedram again offered to answer any questions or show me if I had any questions about my new car. The dealership also helped fill air in the tire of my current car that was leaking. Overall, it was a great experience. More

Great Experience Everyone was very friendly. Our sales representative Abdul was very knowledgeable and friendly. The whole process went quickly. We are so very pleased Everyone was very friendly. Our sales representative Abdul was very knowledgeable and friendly. The whole process went quickly. We are so very pleased with our purchase. More

Straightforward, low pressure, no hassle deal I've been buying new and used vehicles for over 35 years and this was by far the best buying experience. I had been researching and test driving used I've been buying new and used vehicles for over 35 years and this was by far the best buying experience. I had been researching and test driving used pickups for three weeks looking for a vehicle that had the right combination low miles, high options and a low price. Richmond is a 80 mile drive for me, but the low miles and low price on a RAM 1500 made the drive worth the gamble. The dealership was very nice, but our salesman, Josh Turner, was the highlight of the experience. He was very friendly, relaxed, and very, very knowledgeable about the vehicle, all its features, the technical specifications and the warranty options. The whole buying experience was straightforward, low pressure and no hassle. I recommend Whitten Brothers, and Josh Turner if you are in the market for a quality vehicle at a good price. More

2017 Jeep Renegade Trailhawk We found a fun and economical vehicle this weekend and were pleased with the professional service and input from Bill and Mike. We are looking forwar We found a fun and economical vehicle this weekend and were pleased with the professional service and input from Bill and Mike. We are looking forward to driving our new Jeep for long time and perhaps we will come back at some time to buy another one for our personal fleet! Shelly likes the Lime Green Trailhawk! We are looking forward to having the missing interior trim piece installed soon. Odd the same part was missing on 2 similar vehicles...this impacted our quality score below because of the unknown reason for the issue. Best Regards, Jason and Shelly. More

Jeep people made happy Ricardo G. is a very professional, easy going laid back salesman. If you are a Jeep guy like me, he is the go-to salesman. He makes the experience e Ricardo G. is a very professional, easy going laid back salesman. If you are a Jeep guy like me, he is the go-to salesman. He makes the experience easy and fun without any of that pushy xx. As a Jeep person, you know what you want and he is able to make it happen. This is also the only dealership that has options with 2 door soft tops. The process from test drive to signing was easy. The finance guy wasn't fun, but which of them are. They gave me more that I thought my trade in Wrangler was worth so they understand Jeeps and how great they are. Looking for a real Jeep, see RicarDOG. More