Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great Purchase and Trade In Experience I initially came to Whitten to take a look at the Dodge Promaster to see if it was a good fit for my business. I had planned to find a used one on my I initially came to Whitten to take a look at the Dodge Promaster to see if it was a good fit for my business. I had planned to find a used one on my own after making my determination. After working with "BBQ" Bruce, and finding what I wanted at a much better price than expected, I ended up buying one off of the lot. I also received a very reasonable trade in offer on a work van I have planned to sell myself. Bruce, Jay Dawson, and Jeff Boyer were all very friendly and helpful during the entire process. Thank you very much! More

Very Friendly and Professional Business My experience with Whitten Brothers was exceptionally commendable. The staff did not take a long time to complete the deal and I would highly recommen My experience with Whitten Brothers was exceptionally commendable. The staff did not take a long time to complete the deal and I would highly recommend this dealership! Thanks again Whitten Brothers and staff for a smooth buying experience! Great price also! More

very gentlemen and nice person If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy More

Awesome Salesman I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, w I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, would highly recommend him and the dealership! More

Great Buying Experience Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilb Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilbert and Willie used a no nonsense approach and went directly to a bottomline price that was lower than what I came in based on my research. I actually came into the dealership to look only. I had no intention of buying at that time as I was just starting off my research. I wanted a Jeep Grand Cherokee Summit and Whitten had the one I wanted with all the options I wanted on the floor. I researched this vehicle using both Edmunds and the USAA Car Buying service, so I knew what price I was willing to pay. As I stated above, they came to me with a lower price that enticed me to buy the vehicle. I told them I couldn't wait around for the paper work as this was a Saturday afternoon and my wife and I were to meet my son and his wife for dinner that night. Willie said the the paperwork and the vehicle will be ready for pick up on Monday. My wife and I arrived at the dealer Monday afternoon, signed some papers and drove off. This was clearly the easiest, no hassle buying experience I've ever had. I will be returning for future vehicle service and purchases based on this experience. More

2016 Dodge Durango Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was prepared to buy. Would highly recommend. More

Customer service is still alive I purchased a 2018 jeep wrangler and went in to whitton assuming the usual car dealership "gameface". I was pleasantly surprised with a friendly, no p I purchased a 2018 jeep wrangler and went in to whitton assuming the usual car dealership "gameface". I was pleasantly surprised with a friendly, no pressure experience. I would definitely recommend whitton to anyone. I don't recommend things, especially car dealerships easily. More

Best experience ever with a car salesman. Monty Baker was truly a no pressure salesman and genuine person, a rarity in sales. When we discussed sale details we were joined by Richard Albert, e Monty Baker was truly a no pressure salesman and genuine person, a rarity in sales. When we discussed sale details we were joined by Richard Albert, eliminating the, “I’ll check with my manager”, allowing a quick and relatively pleasant experience. When picking up the vehicle everything and everyone was ready. Michael Shatzberg handled the financial portion and was able to save us some money on the registration and didn’t pressure us to purchase anything extra. More

"GRAND!" The customer service was great. I purchased the Grand Cherokee Overland,my first Jeep. Abdul was GREAT to work with. l love my new Jeep. The enti The customer service was great. I purchased the Grand Cherokee Overland,my first Jeep. Abdul was GREAT to work with. l love my new Jeep. The entire team were so friendly. More

Great experience. Very organized team. Great team. Very friendly, courteous, and didn't make you feel pressured. A positive experience. This is our second vehicle we have purchased in les Great team. Very friendly, courteous, and didn't make you feel pressured. A positive experience. This is our second vehicle we have purchased in less than a year and a lot of the reason was because of our sales person, Jon. More