
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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very gentlemen and nice person If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy More
Awesome Salesman I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, w I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, would highly recommend him and the dealership! More
Great Buying Experience Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilb Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilbert and Willie used a no nonsense approach and went directly to a bottomline price that was lower than what I came in based on my research. I actually came into the dealership to look only. I had no intention of buying at that time as I was just starting off my research. I wanted a Jeep Grand Cherokee Summit and Whitten had the one I wanted with all the options I wanted on the floor. I researched this vehicle using both Edmunds and the USAA Car Buying service, so I knew what price I was willing to pay. As I stated above, they came to me with a lower price that enticed me to buy the vehicle. I told them I couldn't wait around for the paper work as this was a Saturday afternoon and my wife and I were to meet my son and his wife for dinner that night. Willie said the the paperwork and the vehicle will be ready for pick up on Monday. My wife and I arrived at the dealer Monday afternoon, signed some papers and drove off. This was clearly the easiest, no hassle buying experience I've ever had. I will be returning for future vehicle service and purchases based on this experience. More
2016 Dodge Durango Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was prepared to buy. Would highly recommend. More
Customer service is still alive I purchased a 2018 jeep wrangler and went in to whitton assuming the usual car dealership "gameface". I was pleasantly surprised with a friendly, no p I purchased a 2018 jeep wrangler and went in to whitton assuming the usual car dealership "gameface". I was pleasantly surprised with a friendly, no pressure experience. I would definitely recommend whitton to anyone. I don't recommend things, especially car dealerships easily. More
Best experience ever with a car salesman. Monty Baker was truly a no pressure salesman and genuine person, a rarity in sales. When we discussed sale details we were joined by Richard Albert, e Monty Baker was truly a no pressure salesman and genuine person, a rarity in sales. When we discussed sale details we were joined by Richard Albert, eliminating the, “I’ll check with my manager”, allowing a quick and relatively pleasant experience. When picking up the vehicle everything and everyone was ready. Michael Shatzberg handled the financial portion and was able to save us some money on the registration and didn’t pressure us to purchase anything extra. More
"GRAND!" The customer service was great. I purchased the Grand Cherokee Overland,my first Jeep. Abdul was GREAT to work with. l love my new Jeep. The enti The customer service was great. I purchased the Grand Cherokee Overland,my first Jeep. Abdul was GREAT to work with. l love my new Jeep. The entire team were so friendly. More
Great experience. Very organized team. Great team. Very friendly, courteous, and didn't make you feel pressured. A positive experience. This is our second vehicle we have purchased in les Great team. Very friendly, courteous, and didn't make you feel pressured. A positive experience. This is our second vehicle we have purchased in less than a year and a lot of the reason was because of our sales person, Jon. More
Great! Friendly staff and great service. This is my third Jeep i have purchased from whitten and will continue to go back. Helped me find the exact Jeep tha Friendly staff and great service. This is my third Jeep i have purchased from whitten and will continue to go back. Helped me find the exact Jeep that i wanted!! More
ram 1500 "BBQ" Bruce was great to deal with. I like my new ram 1500 truck a lot better than the Chevy I came out of. Plenty of power and rides nice. "BBQ" Bruce was great to deal with. I like my new ram 1500 truck a lot better than the Chevy I came out of. Plenty of power and rides nice. More