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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

4.2
702 Reviews
New Sales Update We are all in this together & no one is currently having an easy go at it. We have made the decision, for now, to stay open with adjusted protocols & processes. Our team has been given the option to stay home if they choose to do so & we have heightened every level of sanitization within our business. The last thing anyone wants to do is worsen this scenario & we will reassess routinely. We’d like to encourage our customers to purchase in a manner that will provide a positive experience while simultaneously protecting you & our team. First, we’ve asked every team member to cease any physical contact with guests. The most obvious example of this is the handshake. Please help us by participating with this as we are accustomed to greeting everyone with a warm handshake & a smile. Second, we want to help you complete as much of the buying process virtually as is possible. This will allow us to minimize interpersonal contact, traffic through our business, & ultimately exposure while still providing you with the opportunity to purchase a vehicle & our team the opportunity to work. To do so, we are offering: Virtual Vehicle Tours: We can shoot videos that we will tailor to any specific requests you may have. We can also facetime or skype if you would prefer a live, interactive experience. Online Deal Structuring & Credit Approvals: Simply click on the “Build My Payment” button on any vehicle to start your deal. Here you can explore payment scenarios, value your trade in, save your deal, & apply for credit. By taking advantage of this, you help us minimize face to face time by significantly reducing the time you will need to spend in store. Virtual Deal Coaching: We are here to help. Our team is qualified & eager to help “guide” you through the sale process be it in person, on the phone, or virtually. If you have any questions, we are here to answer them. Prequalified At Home Test Drives: After prequalifying for a deal & agr
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 702 reviews

February 26, 2018

Excellent Customer Service From the start, Trevon was very friendly and knowledgeable. I came in after finding another car on the lot, but after discussing, we started to look More

by RJP212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Gerideau
February 26, 2018

A Perfect Car Buying Experience Walking in to Whitten Brothers to look at new cars was a little nerve-racking. Although within 3 seconds we were greeted by an employee, Allen Stewar More

by KRod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Johnson, Allen "Willie" Stewart, Curtis Smith, Jacob Barber
February 20, 2018

Friendly and Competent I went into the dealership to buy a perfect used truck for $6,000. or less!!! They let me down easy!! I left with a new 2017 RAM Promaster City!! My More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johnson, Monty Baker, Jacob Barber
February 20, 2018

A great buying experience! I had contacted a couple of Jeep dealerships prior to stopping by Whitten Jeep. When I stopped buy I was browsing the lot when one of the managers saw More

by Glenn Layne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Albert, Larry Cupp, Monty Baker, Gillian Haynes
February 19, 2018

Friendly and ready to work with us. Whitten Brothers went to great lengths to keep us as a customer. Our sales person and all the staff were both friendly and helpful. I would definite More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Gerideau
February 18, 2018

Experience at Whitten bros. We had a very pleasant experience buying a new car from WHitten Brothers and were very pleased with the salesman we worked with, Mark Lafoon. More

by Glenn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lafoon Sr., Jacob Barber, Cindy Cornett
February 14, 2018

Relieved of the regular stress.. Thank you Josh Turner Purchaseing a car is nice but very stressful, Thanks to Josh the experience I would rate a 9.. He was very personal, answered a More

by Cammy70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2018

Helpful and got the best price Whitten Brothers and Bruce Anderson were extremely helpful in helping my wife and I find the Jeep we wanted at a great price. They worked every angle More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barber
February 10, 2018

Trevon Gerideau Is The Best!!! Trevon Gerideau is hands down is he most insiteful salesman at the Whitten Brothers location on Midlothian..... We originally were looking into the 2 More

by Shane Fandrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Gerideau
February 09, 2018

Much Better In the past, I have tried buying cars from here in the past and have walked off lot with checkbook in hand and gone down the street to buy a car. Th More

by Patricia mims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Roberts, Monty Baker
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