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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

4.2
703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 703 reviews

December 11, 2017

Best sales Dealer by far From the first day of meeting Mark we hit it off. This isn’t just a job for him. He wants to make the people he deals with as comfortable as he possib More

by Christy06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lafoon Sr.
Dec 12, 2017 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thanks for sharing your great review, Christy! We're happy Mark had the opportunity to work with you and made a great impression. Congrats on your new Jeep and we look forward to your next visit!

December 07, 2017

Amazing Incredible service and fast! I? came in on a mission for a car but the timeline for manufacturing was too long. Josh helped me to find my dream car an More

by JessicaH93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barber
Dec 12, 2017 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Jessica, thanks for the great review and congrats on your new car! We will be sure to let Josh know how happy you are and welcome to the Whitten family. We look forward to seeing you in the future.

December 06, 2017

17 Grand Caravan Just purchased a 17 Grand Caravan. I am extremely happy with the purchase. My "Sales Girl" was Rebekah and she was very helpful. All the staff envolve More

by MayzeeMae22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Traverson
Dec 12, 2017 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for your five-star review! And congratulations on the new Grand Caravan! Rebekah definitely is an excellent part of our team and we greatly value providing superior service to our customers. We look forward to your next visit!

December 06, 2017

17 Pacifica - John burfoot was the best We bought our new Pacifica from me burfoot, he was awesome!!! He bent over backwards to make sure we got the best deal possible, he made the process s More

by Mommyof384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barber
Dec 12, 2017 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you so much for the 5-star review! We are thrilled to hear of your great experience working with Jon & Jake. Thanks for shopping with us and we look forward to seeing you again!

December 03, 2017

A Couple of Bad Apples Made for Terrible Experience I recently bought a used car from Whitten Bros. Midlothian and asked to leave my old car parked at the dealership, so I could drive the new one home. More

by DB_2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Albert
Dec 12, 2017 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We certainly appreciate your business and are sorry to hear that something happened to your personal vehicle while it was located at our parking lot. I have passed your comments along to the owner's and we will be contacting you shortly.

November 28, 2017

2018 Jeep Cherokee Lattitude - Altitude Package I came into Whitten Brothers to purchase a Jeep Cherokee as my new company vehicle. Time was of the essence as I needed to be in a new vehicle (and ou More

by Geo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Parrish
November 27, 2017

17 RAM 1500 Purchased new truck last week. Pleased with overall experience. Larry should me a few online, we picked the style, last 17 that I wanted was in Ashla More

by Jsc413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cupp
November 25, 2017

Jeep Wrangler purchase I came in to Whitten Brothers of Richmond for a Jeep Wrangler. I was assisted by Connor and he did a great job taking care of me and answering all my More

by pmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilbert Connor
November 24, 2017

Monty Baker Monty was very knowledgeable and had a no pressure approach. He worked to get me in and out with minimum time spent completing the sale! Thanks Mont More

by DM1124
Recommend Dealer
Yes
Employees Worked With
Monty Baker
November 17, 2017

Whitten Brothers met my very high expectations! My experience with Witten Brothers may be a little different than some. I came to the dealership knowing that I wanted to buy a Jeep Grand Cherokee. More

by rpatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The other employee that I did the financing etc. with was Big Bob (not sure what the correct name is) he was also excellent (see my write-up above), Matt Parrish
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