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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

4.8
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 717 reviews

June 11, 2020

I am so glad to be a part of the Whitten Brother family. Everyone was so nice and accommodating. BBQ was very patient with me, and I wasn’t the easiest customer. I finally got the Jeep I have wanted for yea More

by Kphilrn2003
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the great review! We will be sure to thank BBQ and the rest of the team for helping you get the Jeep you wanted. We look forward to working with you again!

June 10, 2020

Daniel O'Reilly was very friendly and helpful throughout the entire buying process. Would definitely send friends to him who are looking to buy in the future. More

by saherra232035
Recommend Dealer
Yes
Employees Worked With
daniel o'Reilly
June 08, 2020

Well Run Dealership with Quality Autos/ Trucks Howard Hall is a great no pressure salesperson who makes sure you are informed of their inventory and service / support after the sale. A very smooth More

by mcopertino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Vickhouse
May 17, 2020

I had a very relaxed, friendly and efficient process purchase process. My sales person Howard was excellent. This is my second purchase from Whitten and I will be back. More

by cts3rd
Recommend Dealer
Yes
Employees Worked With
Howard Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Bruce BBQ Anderson was our salesman he was prompt in responding to emails and communication was excellent. He answered all our questions and was extremely nice. He delivered the Ram and took time to exp More

by ginabumgarner
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

The people there were down to earth, supportive and very easy to work with. I would recommend them to anyone who is looking for a Jeep! More

by M.D.
Recommend Dealer
Yes
Employees Worked With
Howard Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi there, thank you for the great feedback! We're so happy to have helped you with your vehicle needs. We hope you have a wonderful day!

May 11, 2020

Bruce “BBQ” Anderson made the experience smooth and we were able to purchase two vehicles without a lot of hassle. The staff was incredibly helpful and patient with my family. Thanks guys! More

by Waters1
Recommend Dealer
Yes
Employees Worked With
Harrison Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The vehicle finance manager was incredibly helpful— I do not see him listed!
April 22, 2020

Second time buyer and would buy from them again. Everyone was very nice and helpful with the finding and purchasing of my new ram truck. More

by Zfisher89
Recommend Dealer
Yes
Employees Worked With
Sheri Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Congrats on your new truck! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 20, 2020

2019 Caravan rear entertainment Talked with parts and Conner was big help with locating what I needed for the van. Conner talked with service manager and told me service did not want More

by toolman60_99
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Conner in parts
Apr 22, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hello, I regret to find of your disappointment and I would like to connect with you directly regarding your concerns about installing rear entertainment in your vehicle. Would you mind contacting me when you are available? Your time is greatly appreciated. Best regards, Jason Vaughan Service Director jvaughan@whittenbrothers.com

April 20, 2020

WINNING! My wife & I chose to buy a new car at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram because they responded back to our inquiry quickly, were ex More

by EdSavoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for your feedback, Ed! We wish you and your wife congratulations and we look forward to any future business.

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